Associate Project Manager

Endpoint Clinical is an interactive response technology systems and solutions provider that supports the life sciences industry. The Associate Project Manager participates in client implementations and supports projects through the software development lifecycle while ensuring exceptional client satisfaction.

Responsibilities:

• Lead projects of low to moderate complexity with support from senior team members
• Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction
• Build effective partnerships with other internal teams to move project through all phases of the development process
• Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies and risks
• Act as subject matter expert on client clinical study protocol
• Manage ongoing reporting of project health and profitability to internal and external stakeholders
• Conduct end- user training
• Manage issue resolution for studies in maintenance, including troubleshooting

Requirements:

• Bachelor's degree or equivalent and/or appropriate experience
• 1-2 years' experience in client-facing, project support role(s), including job responsibilities similar to those described above
• 1-2 years' experience in life sciences industry
• Strong attention to detail and quality-focus
• Strong customer service orientation
• Excellent organizational and time management skills
• Good communication skills
• Excellent organizational skills
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
• Able to work on multiple assignments with supervision
• Familiarity using SQL a plus