Communications Project Manager

Merck is seeking a Communications Project Manager to join their Global Learning & Development team. In this role, you will bridge complex learning initiatives and the people they impact, ensuring the adoption of new programs through collaboration with global stakeholders and data-driven storytelling.

Responsibilities:

• Strategy Development: Design and execute comprehensive change management and communication plans tailored to diverse global personas and organizational needs
• Impact Assessment: Perform detailed change impact and stakeholder analyses to gauge organizational readiness and identify potential risks or resistance
• Content Creation: Produce high-quality internal marketing collateral, including newsletters, executive talking points, video scripts, and self-service resources
• Stakeholder Management: Counsel leaders and managers on change principles, providing regular updates and presentations to ensure alignment at all levels
• Adoption Facilitation: Monitor the realization of L&D initiatives, actively managing expectations and addressing employee concerns throughout the transition
• Data-Driven Optimization: Leverage employee listening insights and communication metrics to evaluate strategy effectiveness and pivot approaches as needed
• Cross-Functional Collaboration: Partner with global communications colleagues to ensure L&D messaging aligns with broader corporate initiatives and digital channels
• Continuous Improvement: Research and experiment with emerging communication methods and AI tools to streamline content and enhance employee engagement

Requirements:

• Bachelor's degree in Human Resources, Communications, Organizational Development, or a related field
• 3+ years of professional experience in change management, organizational development, or internal communications
• Demonstrated knowledge of change management frameworks (e.g., PROSCI certification preferred)
• Proficiency in Microsoft Office (Word, PowerPoint, Excel); experience with Adobe Creative Suite is a plus
• Proven ability to synthesize complex information into concise, employee-centric storytelling across multiple digital platforms
• Design and execute comprehensive change management and communication plans tailored to diverse global personas and organizational needs
• Perform detailed change impact and stakeholder analyses to gauge organizational readiness and identify potential risks or resistance
• Produce high-quality internal marketing collateral, including newsletters, executive talking points, video scripts, and self-service resources
• Counsel leaders and managers on change principles, providing regular updates and presentations to ensure alignment at all levels
• Monitor the realization of L&D initiatives, actively managing expectations and addressing employee concerns throughout the transition
• Leverage employee listening insights and communication metrics to evaluate strategy effectiveness and pivot approaches as needed
• Partner with global communications colleagues to ensure L&D messaging aligns with broader corporate initiatives and digital channels
• Research and experiment with emerging communication methods and AI tools to streamline content and enhance employee engagement
• Candidates must be comfortable managing multiple project timelines simultaneously within a dynamic, global environment
• Strong emphasis on being 'metrics-driven' to define strategy and assess the long-term success of change initiatives
• PROSCI certification preferred
• Experience with Adobe Creative Suite is a plus