Sr Product Manager (Data Platform)

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. They are seeking a strategic and customer-focused Sr Product Manager to drive the vision, design, and delivery of their data platform product supporting Revenue Cycle Management, translating customer needs into impactful data products.

Responsibilities:

• Evaluate trade-off decisions across the customer experience, development and operational support in partnership with teams
• Create useful, intuitive data products that help our customers grow their business
• Review customer feedback, prioritize it, and transform it into clearly defined product requirements
• Be the customer advocate for solution designs
• Work closely with the development team to ensure releases meet -- and exceed -- customer expectations
• Coordinate with other product managers and engineers to deliver product functionality that set us apart from our competition
• Continuously monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization
• Work closely with Customer Support, Customer Success and Marketing to launch new capabilities
• Be the most knowledgeable person in the company on assigned product(s)
• Help the consulting and sales teams solve problems and discover innovative answers to hard questions
• Work closely with other teams to create materials including white papers, help documentation, blog posts, and customer presentations
• Collaborate across internal partners (Sales, Account Management, Support, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster
• Visit customers and attend industry events

Requirements:

• Bachelor's Degree in a related field preferred
• 5 – 7 years of product management experience with a background in analytics, big data, data science, ETL, or data platform products
• In depth experience with healthcare data standards and interoperability, including HL7, FHIR, X12, EDI, and APIs, with a solid understanding of HIPAA compliance and secure data handling
• Experience in developing market requirements for hardware and software products and services
• Deep knowledge of healthcare revenue cycle management (RCM) – billing, coding, claims processing, denials management, eligibility verification, and payer dynamics
• Familiarity with AI/ML data requirements and experimentation frameworks
• Excellent written and verbal communication skills, including customer-facing presentations and training
• Proven ability to influence, align, and build consensus among diverse internal and external stakeholders
• Analytical, problem-solving mindset with excellent business judgment
• Proactively identifies gaps and opportunities, takes ownership, and drives solutions beyond defined scope
• Bias toward action – makes informed decisions quickly, iterates, and course-corrects as needed
• Demonstrates initiative and leadership by stepping in to lead efforts without formal delegation or explicit direction
• Demonstrates voice-of-the-customer mindset, paired with the ability to analyze, synthesize, and translate insights into clear recommendations