Empiric is looking for a Senior Salesforce Business Analyst to lead strategic Salesforce initiatives and partner directly with stakeholders in Commercial Lending, Banking, and Wealth. In this role, you will act as the bridge between business and technology, driving requirements and delivering enhancements that improve employee and client experiences.

Responsibilities:

Lead discovery sessions and translate business needs into build-ready user stories
Partner closely with Salesforce developers to drive seamless delivery
Support Service Cloud enhancements, integrations, testing, and UAT
Influence backlog prioritization and continuous platform improvement

Requirements:

5+ years of Business Analyst experience in financial services (Commercial Banking, Lending, or Wealth)
3+ years of hands-on Salesforce experience in a delivery-focused role
Strong Jira, Agile, and functional testing expertise
Ability to thrive in complex, regulated environments

Sr. Salesforce Business Analyst

Key skills

About this role

Responsibilities:

Requirements: