Key skills
Business Impact AnalysisDisaster RecoveryRisk ManagementReporting ToolsGovernanceRiskComplianceAnalytical SkillsProfessional CertificationLeadership SkillsOrganizational SkillsCross-functional CoordinationBITableauPower BIServiceNow
About this role
First American is a company that prioritizes its people and has received numerous accolades for its inclusive culture. The Lead Business Analyst will support the execution and operational management of the enterprise Business Impact Analysis (BIA) to ensure effective business continuity and disaster recovery programs.
Responsibilities:
- Support enterprise BIA cycles, including workshop facilitation, documentation, and validation of recovery objectives (RTO/RPO/MTD) and dependencies
- Coordinate BIA inputs for DR scenarios and support end-to-end testing execution and documentation
- Maintain centralized logs of recovery gaps and remediation plans, track ownership, and target dates
- Monitor, escalate, and ensure documentation meets audit and regulatory standards
- Coordinate and validate BIA data submissions across business and IT teams
- Maintain repositories, evidence libraries, and ensure data accuracy and consistency
- Support executive, governance, and regulatory reporting processes
- Develop and manage BIA/DR metrics, dashboards, and trend reporting
- Support day-to-day execution of the BIA roadmap, stakeholder communications, and milestone tracking
- Lead cross-functional initiatives, mentor team members, manage risks, and drive process improvements from evaluation through implementation
Requirements:
- Bachelor's degree in business, Information Systems, Risk Management, or related field (or equivalent experience)
- 7+ years of experience such as business continuity, disaster recovery, operational resilience, or technology risk
- Working knowledge of RTO, RPO, and MTD concepts
- Business impact analysis processes
- Issue tracking and remediation management
- Experience coordinating cross-functional stakeholders
- Strong analytical and organizational skills
- Proficiency in reporting tools (e.g., Excel, Power BI, Tableau, or similar)
- Experience in financial services or other regulated industries
- Familiarity with Governance, Risk, and Compliance (GRC) or resilience management platforms such as ServiceNow's Integrated Risk Management (IRM)
- Exposure to disaster recovery testing programs or operational risk frameworks
- Professional certification (or progress toward) CBCP, CBCI, or similar