Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Senior Director, Project Management serves as a Program Director for Client Integrations, providing enterprise leadership over complex, multi-client integration programs that span Operations, Technology, and Revenue Cycle functions.
Responsibilities:
- Lead large‑scale, multi‑client integration programs from intake through execution, stabilization, and transition to operations
- Provide executive oversight across scope, schedule, budget, dependencies, and risk management for concurrent integration initiatives
- Ensure integrations align with enterprise governance, delivery standards, and client commitments
- Serve as the senior point of accountability for client onboarding, system integrations, and operational readiness
- Partner with Client Delivery, Operations, and Technology teams to ensure seamless coordination across workstreams
- Proactively identify integration risks and drive mitigation strategies to protect client experience and financial performance
- Apply end‑to‑end Revenue Cycle Management (RCM) expertise to guide integration strategy and execution across front‑end, mid‑cycle, and back‑end functions
- Ensure revenue cycle workflows, controls, and performance metrics are fully operational post‑integration
- Support scalable integration approaches that balance speed, quality, and compliance
- Lead and mentor program directors, project managers, and integration leaders assigned to client initiatives
- Facilitate executive steering committees, governance forums, and client-facing discussions as needed
- Act as a trusted advisor to senior leadership on integration strategy, capacity, and delivery performance
Requirements:
- Bachelor's degree required; advanced degree preferred
- 10+ years of progressive leadership experience in Project / Program Management, preferably within healthcare or complex services organizations
- Strong end‑to‑end (E2E) Revenue Cycle Management (RCM) expertise required
- Proven experience leading client integrations, large-scale implementations, or complex operational programs
- Demonstrated ability to influence at the executive level and lead cross‑functional teams
- Experience in healthcare services, revenue cycle outsourcing, or client delivery environments
- PMP or equivalent project management certification preferred
- Experience managing multiple concurrent client integrations in a high-growth or acquisitive environment
- Familiarity with enterprise PMO / EPM governance models