Customer Service Representative - Automotive Enthusiast - Remote USA

TTEC is a company dedicated to enhancing customer experiences and fostering a supportive work environment. As a Customer Service Representative, you will assist customers by answering inquiries, providing product knowledge, and resolving issues to ensure exceptional service.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Assist customers with how-to’s

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet (> 15 mbps)
• While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
• Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in