Senior Program Manager, Partnerships

Vatica Health is seeking a Senior Program Manager, Partnerships to oversee the execution and delivery of IHA Performance Measurement Programs. The role involves close collaboration with the Director of Partnerships to ensure timely and compliant program delivery while managing dependencies across various teams.

Responsibilities:

• Manage day-to-day execution of assigned IHA programs, ensuring milestones, deliverables, and timelines are met
• Track program requirements, data submission schedules, testing cycles, and reporting deadlines
• Maintain detailed program plans, risk logs, issue tracking, and resolution workflows
• Translate documented program requirements into actionable tasks for data, product, and engineering teams
• Coordinate development, validation, and release activities tied to program needs
• Monitor data ingestion, analytics outputs, and reporting accuracy; flag issues and drive resolution
• Partner with Customer Success and Implementation teams to support onboarding, training, and ongoing operational needs for participating health plans
• Ensure health plans receive clear documentation, timelines, and support pathways for program participation
• Track data submission compliance and support issue resolution in collaboration with internal teams
• Serve as a key operational point of contact for IHA program teams and internal stakeholders
• Prepare and distribute program communications, status updates, and meeting materials
• Support governance forums, working groups, and operational check-ins
• Maintain program dashboards and tracking tools to ensure visibility into status, risks, and dependencies
• Escalate issues, risks, and decision points to the Director of Partnerships, IHA with clear context and recommendations
• Support continuous improvement by documenting lessons learned and operational enhancements

Requirements:

• 5+ years of experience in healthcare operations, value-based care, or health plan management
• 5+ years of experience directly in health care performance-based program management (health plan, vendor, consortium, public health organization)
• 5+ years of experience with program and project management methodologies (PMI, Agile)
• Manage complex, multi-project environments
• Expertise in resource planning and risk management
• Experience managing large-scale programs and cross-functional teams
• Influence senior stakeholders and drive strategic initiatives
• Bachelor's degree in Business, Information Systems, or related field
• Strong organizational and execution skills with attention to detail
• Ability to work cross-functionally with technical and non-technical teams
• Clear, proactive communicator capable of managing multiple stakeholders and priorities
• PMP or PgMP certification preferred