GovWell is building an AI-powered platform to transform government services. They are seeking a Forward Deployed Software Engineer to engage directly with municipal customers, diagnose technical challenges, and ensure the growth of their enterprise platform.
Responsibilities:
- Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches
- Partner with Sales and Deployment Strategy on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders
- Translate bespoke customer requirements into scalable abstractions and propose productizable solutions
- Build targeted code or configuration when necessary, while avoiding long-term product fragmentation or debt
- Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution
- Escalate durable product opportunities back to core teams and help shape roadmap decisions
- Protect product coherence by ensuring enterprise work aligns with long-term platform strategy