Senior Backend Engineer, AI Team

Acorns is a financial wellness app dedicated to helping individuals and families save and invest money for the long term. They are seeking a Senior Backend Engineer to join their AI team, where the role involves designing a virtual agent that enhances customer support and utilizes AI technologies to empower users in making informed financial decisions.

Responsibilities:

• Understand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams
• Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements
• Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production
• Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities
• Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives

Requirements:

• Bachelor's or Master's Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field
• 5+ years of total software engineering experience
• 3+ years of experience in artificial intelligence, data science, or machine learning engineering
• 3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes
• Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent
• Experience tuning neural networks on custom datasets
• Experience with Huggingface, LangChain, chatbot development
• Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib
• Hunger to deliver game-changing products
• Exceptional drive and precision in delivery
• A belief that your work is tied to your life's mission
• Optimistic about the potential of societal change