Boston Medical Center is seeking an IT Project Manager to plan, direct, and coordinate activities surrounding departmental or organizational projects. The Project Manager will manage all phases of IT projects, ensuring goals and objectives are met within prescribed timelines and budgets while facilitating communication among stakeholders.
Responsibilities:
- Partner with customers, IT stakeholders, vendors, and other internal/external project stakeholders to define project scope, develop project plans, and successfully deliver customer value via execution of those plans
- Coordinate with ITS Resource Managers to identify and assign appropriate staff to projects to ensure timely completion of project work
- Schedule and facilitate project status meetings, working sessions, etc. required to ensure the project is progressing according to plan and stakeholders are well-informed about relevant project details
- Follow IT PMO standards, including following the IT project management lifecycle, using standard templates and storage locations, and adhering to standards related to use of the enterprise PPM tool
- Ensure project stakeholder information requirements are identified and addressed
- Maintain project status information in the enterprise PPM tool and communicate project status to appropriate stakeholders on a regular basis
- Identify, document, and facilitate resolution of project issues and risks, using expert judgment to escalate to appropriate leadership in a timely manner
- Create and maintain project schedules to ensure they reflect progress to date vs. the original plan as accurately as possible
- Ensure project documentation is auditable
- Prepare and deliver project-related presentations to project stakeholders, governance committees, etc
- Contribute to IT project management continuous improvement activities
Requirements:
- Bachelor's degree in project management, IT, engineering, business or related subject required
- 3-5 years of experience in project management, including software/system project experience
- Experience in all phases of project management on small-to-large-scale projects
- Proven success working in a highly matrixed environment
- Proven experience in managing multiple vendors
- Demonstrated technical skills and knowledge
- PMI-based project management training
- Ability to apply agile practices to project/product work to maximize value delivery in an enterprise environment
- Proficient in MS Office products including Word, Excel, PowerPoint, and Visio
- Technical curiosity for system capabilities
- Ability to reach out across the organization and communicate with people at different levels, with diverse needs and agendas
- Self-motivated and results-oriented mindset
- Software and application knowledge with base knowledge of relevant technologies with experience in software development lifecycle (SDLC)
- Critical thinking, analytical, and problem-solving skills with high attention to detail
- Team building
- Facilitation
- Presentation skills
- Strong relationship building and stakeholder management skills
- Strong communication skills, both written and verbal
- Excellent interpersonal skills
- Organizational change management (OCM)
- Master's degree a plus
- PMI Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification (preferred)
- Agile certification (CSM, SAFe, PMI-ACP) (preferred)
- Experience with tools used for project management and reporting (MS Project, Planview, ServiceNow PPM, Clarity, Jira, etc.) and project team collaboration (MS Teams, SharePoint, ProjectPlace, etc.) preferred
- Business process flow analysis experience preferred
- Healthcare project management experience (e.g. hospital, health insurance, pharmacy, Medicare, Medicaid, etc.) preferred
- Planview knowledge (Enterprise One/Portfolios, AgilePlace, ProjectPlace) knowledge a plus
- Prior supervisory experience a plus