IT Business Systems Analyst Technical (WFH)

Rotech Healthcare Inc. is a national leader in home healthcare, providing a range of medical equipment and services to empower patients. They are seeking a dedicated Business Systems Analyst to design, test, and implement new application systems while maintaining existing systems, ensuring high-quality service and support for patient care.

Responsibilities:

• Architecture and design; interviewing and gathering client requirements to translate into detailed business requirements that meet budgets and deadlines
• Develop improved ways to communicate complex, technical information to a non-technical audience
• Ensure documents’ order, clarity, consistency, style, and terminology are in accordance with set standards
• Project management; interface with clients to scope projects and direct the development cycle from inception to completion
• Quality Assurance; develop and execute detailed test plans insuring quality via testing software and standard operating procedures
• Review and edit documentation from all IT departments
• Track product development and software changes to ensure materials are created and updated in a timely manner
• Follow policy and procedures for all IT writing including forms creation and workflows
• Programming and development; assist the programmers and developers throughout the designing, coding, testing, deploying, maintaining and supporting client initiatives
• Administration; infrastructure development that will enhance the scalability of the organization, allowing the proper systems and processes to be integrated with the business’ best practices ensuring consistency and stability
• Create process documents for areas within IT
• Leadership; must be skilled in mentoring and reviewing the work of other Business System Analysts
• Set policy and procedures for all IT writing including forms creation and workflows
• Performs other duties as assigned

Requirements:

• High school diploma or GED equivalent, required
• Background check (company-wide)
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)
• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team
• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Experience in Billing and Collection processes and systems
• Experience in the Healthcare Industry preferred
• Working knowledge of Structured Query Language (SQL) and Query 400 and able to write basic queries
• Bachelor's Degree or higher from an accredited college or university in Computer Science, Data Processing, Business Information Systems or equivalent experience
• Ten years directly related experience or an equivalent combination of education, training and experience