Rotech Healthcare Inc. is a national leader in home healthcare, providing a range of medical equipment and services to empower patients. They are seeking a dedicated Business Systems Analyst to design, test, and implement new application systems while maintaining existing systems, ensuring high-quality service and support for patient care.
Responsibilities:
- Architecture and design; interviewing and gathering client requirements to translate into detailed business requirements that meet budgets and deadlines
- Develop improved ways to communicate complex, technical information to a non-technical audience
- Ensure documents’ order, clarity, consistency, style, and terminology are in accordance with set standards
- Project management; interface with clients to scope projects and direct the development cycle from inception to completion
- Quality Assurance; develop and execute detailed test plans insuring quality via testing software and standard operating procedures
- Review and edit documentation from all IT departments
- Track product development and software changes to ensure materials are created and updated in a timely manner
- Follow policy and procedures for all IT writing including forms creation and workflows
- Programming and development; assist the programmers and developers throughout the designing, coding, testing, deploying, maintaining and supporting client initiatives
- Administration; infrastructure development that will enhance the scalability of the organization, allowing the proper systems and processes to be integrated with the business’ best practices ensuring consistency and stability
- Create process documents for areas within IT
- Leadership; must be skilled in mentoring and reviewing the work of other Business System Analysts
- Set policy and procedures for all IT writing including forms creation and workflows
- Performs other duties as assigned
Requirements:
- High school diploma or GED equivalent, required
- Background check (company-wide)
- Drug screen (when applicable for the position)
- Compliance with healthcare facility credentialing process (when applicable for the position)
- Valid driver's license in state of residence with a clean driving record (when applicable for the position)
- Accurately perform simple mathematical calculations
- Effectively communicate in English; both oral and written
- Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
- Maintain confidentiality, discretion and caution when handling sensitive information
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive problem solving skills
- Work independently and as part of a team
- Email transmission and communication
- Internet navigation and research
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet and paperwork
- Experience in Billing and Collection processes and systems
- Experience in the Healthcare Industry preferred
- Working knowledge of Structured Query Language (SQL) and Query 400 and able to write basic queries
- Bachelor's Degree or higher from an accredited college or university in Computer Science, Data Processing, Business Information Systems or equivalent experience
- Ten years directly related experience or an equivalent combination of education, training and experience