Remote Customer Service Representative – Travel
United States
Full-time
18 hours ago
H1B Sponsor
Key skills
Customer serviceScheduling toolsCRM systemsSales experienceCommunication skillsInterpersonal skillsOrganizational skillsIndependent workCRMCommunicationSales
About this role
Careers In Travel specializes in crafting personalized travel experiences and is seeking motivated professionals to join their team. The Remote Customer Service Representative role involves supporting the travel advisory team by scheduling client consultations and engaging with potential clients.
Responsibilities:
- Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services
- Appointment Scheduling: Manage calendars and set up consultations for travel advisors
- Follow-Ups: Maintain engagement with interested clients and answer initial inquiries
- CRM Management: Keep accurate records of client interactions and scheduled meetings
Requirements:
- Strong communication and interpersonal skills
- Ability to work independently and stay organized in a remote setting
- Comfortable using scheduling tools and CRM systems
- A passion for travel and helping clients explore new opportunities
- Experience in customer service, sales, or appointment setting is a plus