Business Systems Analyst

MassMutual is a leading financial services organization dedicated to helping individuals and businesses achieve their financial goals. The Business Systems Analyst will facilitate communication between business stakeholders and technical teams, translating complex business needs into actionable data-driven solutions and ensuring alignment with enterprise data governance standards.

Responsibilities:

• Collaborate with business leaders, project managers, and product owners to gather, clarify, and prioritize complex requirements across multiple workstreams, ensuring completeness and clarity
• Translate business needs into precise technical documentation, including specifications, data flow diagrams, and process maps, to facilitate development and integration efforts
• Maintain transparency by documenting decisions, dependencies, and changes throughout project lifecycles, ensuring all stakeholders are aligned
• Partner with data engineers and architects to validate the feasibility of requirements, ensuring alignment with enterprise data architecture, data governance, and compliance standards
• Drive structured prioritization and act as a consultant during the design and build phases to mitigate risks and promote high-quality outcomes
• Support data transformation initiatives by understanding data flows, integration points, and reporting requirements, enabling effective analytics and insights
• Participate in agile or waterfall project environments, adapting to different methodologies to deliver timely and effective solutions
• Assist in the development of best practices for documentation, process improvement, and data governance within the organization

Requirements:

• High School Diploma or equivalent
• Minimum of 6 years of experience in business analysis or systems analysis
• At least 3 years of experience translating complex business requirements into clear technical specifications for engineering or vendor teams