Generator Maintenance Project Manager

Cat5 Resources LLC is a diversified supplier of technical and operational services across the Southern US. They are seeking a Generator Maintenance Project Manager to oversee Amazon-related generator maintenance projects, ensuring timely completion of work orders and effective communication between internal teams and Amazon representatives.

Responsibilities:

• Track, vet, and organize incoming Amazon work orders; ensure proper assignment to regional managers or CSRs; monitor progress and reconcile completed work
• Coordinate technician schedules, secure necessary equipment (e.g., load banks), and proactively communicate with Amazon contacts to confirm site access and due dates
• Maintain spreadsheets and databases linking Amazon and internal work order numbers; generate weekly status reports and update equipment records (serial numbers, asset details)
• Act as the gatekeeper for Amazon-related emails and updates, triaging and directing information to appropriate regional teams; escalate issues and clarify requirements with Amazon as needed
• Ensure accurate entry of order charges, including uplifts for additional site work, overtime, or equipment discrepancies; coordinate corrective quotes for parts and additional services
• Identify workflow gaps, propose solutions, and help develop standardized procedures for recurring tasks, including site visits, inspections, and PM scheduling
• Support training of new team members or CSRs on Amazon processes and systems; collaborate with experienced staff to refine best practices
• Maintain technician, client and work compliance as determined by client and internal requirements. Example - Avetta Compliance

Requirements:

• Strong organizational and project management skills, with experience handling high-volume, complex workflows
• Proficiency in spreadsheet/database management and report generation
• Effective communication and problem-solving abilities, especially in cross-team and client-facing contexts
• Ability to adapt to evolving processes and troubleshoot system inconsistencies
• Familiarity with generator maintenance, site logistics, and related technical documentation