Business Systems Analyst Consultant

PNC is a company that values its employees as its greatest differentiator and competitive advantage. The Business Systems Analyst Consultant will provide solutions for IT and business management, participate in system evaluations, and offer consulting services to improve business results.

Responsibilities:

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary

Requirements:

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
• Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Bachelors
• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management
• Software Solutions
• User Experience (UX) Design
• Business Assessment
• Business Process Modeling
• IT Environment
• IT Project Management
• Requirements Analysis
• Technical Writing/Documentation
• Workflow Analysis
• Certifications are often desired
• CBAP (Certified Business Analysis Professional) certification preferred