ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. They are seeking a Senior Events Project Manager to provide comprehensive support for annual user conferences and manage project functions for the events team.
Responsibilities:
- Project manage internal stakeholders and external vendors for our annual user conferences by establishing and monitoring event timelines, ensuring all deadlines and deliverables are met
- Collaborate cross-functionally with teams – including Marketing, Product, Creative, Sales, Business Development, and Operations – to drive successful event outcomes
- Oversee and maintain the event management registration system, including website development and access portal creation
- Provide enhanced reporting support to deliver actionable insights on event registration, lead and campaign tracking, and event calendars
- Submit and ensure timely and accurate processing of vendor contracts and invoices for payment
- Oversee room block management for our annual user conferences, in coordination with venues and attendees
- Oversee and ensure effective management and responsible operation of event software platforms, including Salesforce, Tableau, Airtable, Captello, and Cvent
- Provide extensive support to the Events department, including expense and budget tracking, and various event-related projects
Requirements:
- At least 5 years of experience in event management and project management
- Collaborative team-player with a customer-service mindset and high energy
- Exceptional communication skills combined with strong organizational capabilities
- Proficiency in strategic thinking, quick problem-solving, and generating creative ideas
- Tech-savvy with a goal-driven attitude
- Meticulous attention to detail and a disciplined approach to project management
- Self-motivated and confident in taking ownership of responsibilities
- Comfortable operating in a fast-paced, startup environment
- Willingness to engage in physical tasks typical of event roles, such as setting up activations, moving supplies, etc
- Engaging interpersonal skills, capable of connecting with diverse individuals
- Demonstrates resourcefulness in addressing challenges and finding solutions
- Proficiency in event and project management software preferred (Cvent and Airtable)