Senior Events Project Manager

ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. They are seeking a Senior Events Project Manager to provide comprehensive support for annual user conferences and manage project functions for the events team.

Responsibilities:

• Project manage internal stakeholders and external vendors for our annual user conferences by establishing and monitoring event timelines, ensuring all deadlines and deliverables are met
• Collaborate cross-functionally with teams – including Marketing, Product, Creative, Sales, Business Development, and Operations – to drive successful event outcomes
• Oversee and maintain the event management registration system, including website development and access portal creation
• Provide enhanced reporting support to deliver actionable insights on event registration, lead and campaign tracking, and event calendars
• Submit and ensure timely and accurate processing of vendor contracts and invoices for payment
• Oversee room block management for our annual user conferences, in coordination with venues and attendees
• Oversee and ensure effective management and responsible operation of event software platforms, including Salesforce, Tableau, Airtable, Captello, and Cvent
• Provide extensive support to the Events department, including expense and budget tracking, and various event-related projects

Requirements:

• At least 5 years of experience in event management and project management
• Collaborative team-player with a customer-service mindset and high energy
• Exceptional communication skills combined with strong organizational capabilities
• Proficiency in strategic thinking, quick problem-solving, and generating creative ideas
• Tech-savvy with a goal-driven attitude
• Meticulous attention to detail and a disciplined approach to project management
• Self-motivated and confident in taking ownership of responsibilities
• Comfortable operating in a fast-paced, startup environment
• Willingness to engage in physical tasks typical of event roles, such as setting up activations, moving supplies, etc
• Engaging interpersonal skills, capable of connecting with diverse individuals
• Demonstrates resourcefulness in addressing challenges and finding solutions
• Proficiency in event and project management software preferred (Cvent and Airtable)