Infoblox is a cloud-first networking and security solutions company that protects 70% of the Fortune 500. They are seeking an IT Business Systems Analyst to optimize Order to Cash processes and bridge business needs with technical solutions, collaborating with various teams to implement scalable solutions.
Responsibilities:
- Design, configure and deliver initiatives for Order to Cash processes (Order Management, Subscriptions Management, Shipping, Accounts Receivable, Revenue Management, etc.) to meet business objectives
- Engage with business stakeholders to understand business processes, gather requirements, and translate complex business needs into clear, actionable functional and technical specifications
- Identify opportunities for process automation, efficiency gains, and best practice adoption within the Order to Cash cycle including those related to automated revenue recognition and revenue event processing
- Collaborate with cross-functional and cross-application teams to implement new initiatives effectively
- Develop and execute comprehensive test plans (unit, integration, UAT) to ensure solutions meet business requirements and are free of defects. Support user acceptance testing (UAT) and manage defect resolution and deployment of ERP changes
- Provide day-to-day application support and financial close activities during the Month End, Year End, and quarterly maintenance activities
- Collaborate with external Oracle support and consultants to resolve escalated issues as needed
- Adapt and perform effectively in a dynamically changing environment
Requirements:
- 5+ years of techno-functional experience in Oracle Order to Cash implementations
- Proven hands-on functional experience with strong expertise in Oracle Fusion Cloud ERP including Order Management, Order Orchestrations, Subscription Management, Shipping, Receivables, Oracle Revenue Management Cloud (RMCS)
- Skilled in Oracle tools such as SQL, OTBI, FBDI, and Oracle Integration Cloud (OIC)
- Excellent problem-solving and communication skills with the ability to quickly learn and adapt to new technologies and processes
- Ability to perform in a dynamically changing environment
- Bachelor's degree in IT, engineering, or other field
- REST APIs, and SOAP Web Services knowledge
- Additional process knowledge in Procure-to-Pay (P2P), General Ledger, Oracle Global Trade Management (GTM)