Principal Product Manager

Samsara is the pioneer of the Connected Operations™ Cloud, dedicated to improving the safety, efficiency, and sustainability of physical operations. The Principal Product Manager will own the Agent experience, drive platform reliability, and partner with R&D teams to shape the future of AI at scale.

Responsibilities:

• Own the Agent experience; building the low-code workspace where internal teams construct agents today, and evolving it into a customer-facing platform where operations leaders can discover, activate, and customize AI agents without developers
• Drive platform reliability and developer velocity; owning the documentation, runtime, router, and orchestration layer that powers all agents, with a goal of reducing time-to-onboard a new agent to under 5 days for internal teams
• Ensure agents deliver accurate, trustworthy answers—owning the RAG pipelines, data connectors, and knowledge infrastructure that ground results in real data
• Partner deeply with R&D teams as your first customers—working across Safety, Dispatch, Maintenance, and other product teams to unblock their agent development and gather feedback that shapes platform priorities
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Requirements:

• A proven track-record of driving measurable business impact through shipping product, not just managing activity or competencies
• Demonstrated experience in defining and executing a product roadmap for complex technical platform areas (e.g., core infrastructure, vendor relationships, AI platforms)
• Strong technical acumen, with a deep understanding of how to build for enterprise-scale, reliability, and performance; capable of establishing immediate credibility with engineers
• Excellent communication skills, with comfort in presenting to customers, internal audiences, and senior executives
• 7+ years of experience in Product Management or equivalent roles
• Experience building internal platforms, developer tools, or infrastructure products. You've shipped products where engineers or technical teams are your primary users
• Familiarity with AI/ML systems and concepts—you understand (or can quickly learn) how LLMs, RAG pipelines, prompt engineering, and agent orchestration work, even if you haven't built them yourself
• A track record of driving developer velocity and adoption. You've measured success through metrics like time-to-onboard, SDK adoption, or internal NPS, and know how to build for technical users
• Experience defining and operationalizing quality/evaluation frameworks—you've built or contributed to systems that measure product quality at scale (e.g., A/B testing infrastructure, data quality pipelines, or automated testing frameworks)
• Comfort with ambiguity and building 0→1—this is a foundational role where you'll define the primitives that shape how AI is built across Samsara; you thrive when inventing rather than optimizing