iSpot is a dynamic company focused on delivering innovative solutions in the advertising technology sector. The Sr. Solutions Engineer Director will lead a high-performing team, driving new business opportunities and providing tailored solutions to complex client needs while fostering a culture of excellence and continuous learning.
Responsibilities:
- Assist in leading and mentoring the Solutions Engineering team, fostering a culture of excellence and continuous learning
- Demonstrate mastery of all offerings and articulate iSpot’s value proposition and most impactful solutions with precision to senior client and prospect teams (Media, Research/Analytics, Digital, Data Science, etc.)
- Possess a deep understanding of the industry, competitive landscape, and iSpot's unique position to guide strategy and client roadmapping
- Solve complicated challenges and develop tailored solutions and deliverables for complex client needs autonomously
- Utilize strong active listening skills to mirror client needs and deliver precisely tailored solutions
- Proactively serve as an internal expert across a variety of teams, acting as a Subject Matter Expert (SME) and driving education across Solutions Engineering and other internal teams
- Participate directly in product development, either proactively driving new offerings and enhancements or serving as an SME on product strategy
- Build and maintain strong, long-term relationships with key customers and strategic partners
- Leverage deep analytical experience to guide the development of data-driven solutions and insights
- Serve as the lead Subject Matter Expert (SME) on all iSpot product capabilities and new methodologies
- Be comfortable utilizing business intelligence and reporting development tools such as Tableau for on-the-fly analysis and to inform strategic decision-making
- Facilitate new client strategic road mapping and oversee the timely and accurate delivery of analysis that drives critical client KPIs
- Work closely with Sales and Customer Success leadership to facilitate the adoption of new product offerings, communicate best practices, and work through unique, high-value use cases
Requirements:
- 12+ years of related professional experience, with a proven track record of success at a senior level in either ad tech or at a brand, agency, or consulting firm
- Proven experience leading and scaling SaaS or subscription revenue in a fast-paced, enterprise-focused environment
- Strong communication and presentation skills, with the ability to synthesize complex data inputs into a concise and compelling strategic narrative for various stakeholders, including C-suite audiences
- Exceptional attention to detail and the ability to prioritize, organize, and lead multiple work streams in a fast-moving, entrepreneurial start-up environment
- Proven ability to understand and/or negotiate complex enterprise contracts and navigate internal processes with stakeholders from finance, legal, and procurement
- Willingness and comfort with travel to customer sites, as required to support key relationships and drive business growth
- A master's degree is highly preferred in business, statistics, data science, or engineering with a strong emphasis on data analysis and strategy
- You have deep understanding and experience in TV & digital media including the relationship between bought, earned, and owned media. And have experience informing buy, plan and optimize strategies
- You are a self-motivated problem solver
- You are comfortable collaborating with various stakeholders (customers, partners, and internal teams), assessing outcomes, and making recommendations
- You excel in an environment of ambiguity, welcome the opportunity to manage multiple work streams, and can tell a simple and strategic story from technical data sets
- You have the ability to understand how to build client roadmaps that enable year 1 and beyond growth