Senior Sales Engineer

Figment is a leading provider of blockchain infrastructure and staking solutions, helping institutional clients optimize their crypto rewards. The Senior Sales Engineer will act as a technical expert in sales engagements, lead integrations for institutional clients, and manage relationships to deliver world-class staking products.

Responsibilities:

• Collaborate closely with account executives to meet with client-side product managers and tech leads to understand their needs and position Figment’s staking solutions effectively
• Conduct live demonstrations of the Figment products to showcase functionality and capabilities
• Lead technical discovery, solution design, and implementation
• Gather client feedback and collaborate with Product to refine Figment’s offerings
• Serve as the client's trusted technical resource for all staking-related inquiries, offering expert guidance and support on both the product and protocol level
• Maintain timely communication and follow-up with clients to address any questions or concerns, ensuring exceptional customer satisfaction
• Develop and maintain technical documentation and POCs

Requirements:

• A self-starter with a proactive mindset, eager to tackle complex technical challenges and take full ownership of solutions
• Strong understanding of and passion for crypto and staking
• Extensive experience as a sales engineer, solutions architect, or similar
• Proficient in at least one programming language and basic JS scripting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical audiences
• Proven track record of building and maintaining relationships with clients and stakeholders
• Proficiency in conducting live product demonstrations
• Ability to work effectively in a remote team environment
• Strong problem-solving skills and ability to navigate complex situations with ease