Sr. Analyst, Clinic Operations Project Management

CVS Health is focused on building a more connected and compassionate health experience. The Sr. Analyst in Clinic Operations Project Management will lead projects from initiation to completion, ensuring efficiency and satisfaction while managing resources, timelines, and budgets in partnership with the Clinical Operations leadership team.

Responsibilities:

• Maintain and manage the tools and resources used in the Clinical Operations project management process
• Define project scope, goals, deliverables, and required resources to create detailed project plans, roadmaps, and schedules
• Clearly and consistently communicate progress, deadlines, and roadblocks
• Serve as the primary point of contact for stakeholders, providing regular status updates, reports, and managing expectations; escalate issues to key leaders and stakeholders
• Identify potential risks and bottlenecks early, develop mitigation strategies, and resolve issues to minimize project disruptions
• Champion collaboration by proactively identifying and sharing challenges and potential solutions to cross-functional partners or stakeholders
• Navigate change and ambiguity by identifying necessary improvements or innovations to processes and procedures within their work stream(s)
• Serve as a change champion by supporting peers during times of uncertainty, ambiguity, or transition
• Set objectives and deliver results; ensure project deliverables meet or exceed quality standards and evaluate project performance after completion
• Other duties as assigned

Requirements:

• Minimum of 2-5 years of project management experience
• Bachelor's degree in a related area required
• Expertise with Project Management software solutions required
• Comfortable working on multiple complex projects simultaneously with multiple stakeholders on tight timelines
• Quick learner who is comfortable with a high level of ambiguity
• Someone adaptable, resourceful, optimistic, and open to new experiences
• Exceptional verbal and written communication skills to interact with stakeholders at all leadership levels
• Strong organizational skills, with the ability to manage multiple tasks simultaneously and solve complex, unexpected problems
• Ability to build the trust and confidence of a wide range of stakeholders
• Understand that the successful opening of a center involves Oak Street Health's key values, specifically focused on creating an unmatched patient experience
• US work authorization
• Smartsheet expertise preferred