Senior Product Manager

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. As the Senior Product Manager for Marketplace Consumer Experience, you will own the digital journey for millions of users and collaborate with cross-functional teams to drive growth in conversion, retention, and lifetime value.

Responsibilities:

• Own the digital journey from 'App Open' to 'Order Placed' for millions of users
• Balance the complex needs of customers, retail partners, and personal shoppers to drive measurable growth in conversion, retention, and lifetime value
• Collaborate with Engineering, Design, and Data Science teams using tools like Amplitude, Jira, and Slack to identify friction points and launch high-impact experiments
• Act as the primary architect of the product roadmap for core eCommerce and retail media agents, translating deep user research into features
• Partner closely with cross-functional teams to identify and deliver robust solutions that move the needle for users
• Drive synergies between the in-app and off-app user experiences

Requirements:

• 5+ years of Product Management experience specifically launching high-traffic features within B2C e-commerce or multi-sided marketplaces and demonstrated partnership with marketing stakeholders
• Proven autonomy in managing the full product lifecycle—from initial discovery and vision setting to post-launch optimization—without requiring daily tactical guidance
• Technical proficiency in mobile-first environments, specifically having integrated internal tooling with external marketing tech solutions
• Experience leading cross-functional squads of 10+ people (engineers, designers, and data scientists) to deliver measurable ROI on complex marketplace projects
• Mastery of A/B testing and data analysis to drive growth experiments; you should be comfortable quantifying how your previous features impacted specific North Star metrics
• Strategic communication skills with a track record of distilling technical complexity into compelling narratives for executive-level stakeholders
• Experience with marketing teams and marketing tech stacks is a plus