Impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships. The Marketplace Growth Manager will focus on ensuring the accuracy and consistency of marketplace data, collaborating across teams to optimize data integrity and support Trust & Safety initiatives.
Responsibilities:
- Define and enforce standards for marketplace data (e.g., affiliate types, verticals, categories, media properties)
- Collaborate with product and engineering to build automated data creation, validation, and enrichment pipelines
- Develop and maintain taxonomy, data dictionaries, schemas, and validation rules to ensure consistency across systems
- Partner with Data Science to monitor behavioral and transactional data, identifying fraud trends, policy violations, and emerging safety risks
- Research and develop Marketplace policies governing the standards for marketplace participation as well as marketplace behavior
- Support the development and continuous improvement of Trust & Safety metrics, dashboards, and alerting systems
- Partner with enforcement teams to optimize workflows and automate incident categorization and prioritization
- Work with marketplace ops, legal, engineering, and customer support teams to align strategies with marketplace governance goals
- Serve as a subject matter expert on how data integrity impacts user engagement, GTV, safety, and compliance outcomes
Requirements:
- 3–5+ years of experience in business analysis, or marketplace operations/trust & safety
- Strong SQL skills and experience working with BI tools (e.g., Looker, Tableau, Power BI)
- Solid understanding of data governance, data lifecycle, and taxonomy development
- Strong communication and collaboration skills; able to bridge technical and non-technical stakeholders
- Bachelor's degree in Business, Data Science, Economics, or related field (Master's preferred) or equivalent experience
- Familiarity with product listing standards, user reputation systems, and content moderation workflows is a plus
- Master's preferred