Brother USA is a leading provider of home and office equipment, and they are seeking a Manager, Major Account Sales, Healthcare & Education to develop sales strategies and expand sales within the assigned territory. The role involves managing accounts, fostering relationships, and executing a sales plan to achieve sales quotas in the Healthcare and Education sectors.
Responsibilities:
- Identify top current end-users in territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales
- Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings
- Collaborate with cross functional teams such as marketing, engineering, and business development to discuss Healthcare and Education vertical solutions and provide feedback on customer needs, workflows, and applications
- Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities
- Manage all territory HC-EDU bids and RFPs that Brother participates in- both directly and via authorized resellers
- Stay current with and monitor all variants of contracts in the HC/ED space--- including state contracts, GOV-SLED buying groups, consortiums, and cooperative agreements
- Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals
- Identify key applications and solutions market for our printing, scanning, and labeling products in the territory
- Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls
- Execute strategic sales plan & review findings with management chain weekly
- Provide a monthly report on events of the month and keep all details updated in CRM system weekly
- Manage and keep an updated calendar at least 90 days in advance
- Review all vertical sales information from the CRM (Salesforce) detailing specific sales opportunities and all relevant activity
- Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed
Requirements:
- Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field
- Minimum 7 years a combination of experience spanning the following areas: Experience in a Sales environment, managing accounts within a region
- Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations
- Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships
- Excellent communication & presentation skills (verbal & written)
- Ability to diagnose customer issues & problem-solve for solutions
- HIPPA Privacy and Security Trained
- Google for Education - Certified Education Level 1
- Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers