Sr. Business Analysis Manager, Capital One Shopping (Remote - Eligible)

Capital One is seeking a Business Analysis Manager for their Capital One Shopping team, which aims to transform online shopping experiences. The role involves developing business strategies, managing analysts, and collaborating with various departments to drive growth and enhance product offerings.

Responsibilities:

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• May manage and develop 1-2 analysts
• Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel
• Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Manage and sequence delivery of business intent, build business requirements and execute against the product strategy
• Oversee multiple projects and programs concurrently
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• A proven track record of decision making and problem solving based on analytics
• Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity
• Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise
• Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Display an intense focus on achieving both short and long term goals
• Drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
• Previous consulting experience is a plus

Requirements:

• Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 2 years of experience in quantitative analysis
• At least 2 years of experience in qualitative analysis
• At least 1 year of experience in people management
• At least 1 year of experience in project management
• At least 2 years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets
• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management
• 3+ years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets