Federal Express Corporation is seeking a Managing Director for their Enterprise Strategic Program Management within the Data and Technology Strategic Management Office. This senior leadership role is responsible for directing a program management organization to drive strategic initiatives and ensure alignment with the company's digital transformation and technology modernization strategy.
Responsibilities:
- Ability to inspire, motivate, and guide individuals and teams toward achieving common goals while fostering a positive work environment
- Lead, mentor, and develop a high-performing organization of program management professionals, including managers and senior staff
- Define the vision, strategy, and operational model for the Strategic Management Office (SMO)
- Champion a culture of strategic thinking, accountability, data-driven decision-making, and continuous improvement
- Oversee organizational design, resource planning, and budget management for the SMO
- The capacity to think analytically and make decisions that align with the organization's long-term objectives and vision
- Lead the program management organization to provide comprehensive oversight for sub-projects from ideation through execution, ensuring alignment with strategic goals
- Design and implement enterprise-level governance structures and decision-making processes to ensure effective oversight and execution of the transformation portfolio
- Provide ultimate oversight for the execution of complex, cross-functional programs, holding teams accountable for managing risks, dependencies, and outcomes
- Ensure adherence to common program management standards and operating models to guarantee robust execution and accelerated delivery of projects
- Establish and monitor key performance indicators (KPIs) and value realization metrics for the entire portfolio, ensuring programs deliver on their promised benefits
- Develop insights to maintain continuous visibility into program progress and outcomes. Present to executives on risks, roadblocks, successes, and overall program health
- Partner with finance to oversee project costing and valuation, ensuring financial targets are met
- Serve as a key advisor to senior executive leadership (VPs, SVPs) on the health, progress, and strategic alignment of the transformation portfolio
- Develop and deliver compelling, high-impact communications and recommendations to the highest levels of the organization
- Build and maintain strong relationships with senior business and technology leaders to drive consensus, navigate complex organizational dynamics, and ensure seamless collaboration
- Own the definition and development of the enterprise technology roadmap in partnership with D&T VPs and Enterprise Architecture
- Ensure the portfolio of digital transformation and technology modernization programs is strategically aligned, scoped, and sequenced to maximize business value and ROI
- Drive alignment between business strategy and technology execution, ensuring all major initiatives support enterprise goals
Requirements:
- Bachelor's Degree/equivalent in business administration or related discipline
- Seven to ten (7-10) years of experience in program management in a business environment or strategy consulting with a demonstrated strong understanding of business and financial planning functions
- Three (3) years of management experience in the last five (5) years required
- Ability to inspire, motivate, and guide individuals and teams toward achieving common goals while fostering a positive work environment
- Lead, mentor, and develop a high-performing organization of program management professionals, including managers and senior staff
- Define the vision, strategy, and operational model for the Strategic Management Office (SMO)
- Champion a culture of strategic thinking, accountability, data-driven decision-making, and continuous improvement
- Oversee organizational design, resource planning, and budget management for the SMO
- The capacity to think analytically and make decisions that align with the organization's long-term objectives and vision
- Lead the program management organization to provide comprehensive oversight for sub-projects from ideation through execution, ensuring alignment with strategic goals
- Design and implement enterprise-level governance structures and decision-making processes to ensure effective oversight and execution of the transformation portfolio
- Provide ultimate oversight for the execution of complex, cross-functional programs, holding teams accountable for managing risks, dependencies, and outcomes
- Ensure adherence to common program management standards and operating models to guarantee robust execution and accelerated delivery of projects
- Establish and monitor key performance indicators (KPIs) and value realization metrics for the entire portfolio, ensuring programs deliver on their promised benefits
- Develop insights to maintain continuous visibility into program progress and outcomes. Present to executives on risks, roadblocks, successes, and overall program health
- Partner with finance to oversee project costing and valuation, ensuring financial targets are met
- Serve as a key advisor to senior executive leadership (VPs, SVPs) on the health, progress, and strategic alignment of the transformation portfolio
- Develop and deliver compelling, high-impact communications and recommendations to the highest levels of the organization
- Build and maintain strong relationships with senior business and technology leaders to drive consensus, navigate complex organizational dynamics, and ensure seamless collaboration
- Own the definition and development of the enterprise technology roadmap in partnership with D&T VPs and Enterprise Architecture
- Ensure the portfolio of digital transformation and technology modernization programs is strategically aligned, scoped, and sequenced to maximize business value and ROI
- Drive alignment between business strategy and technology execution, ensuring all major initiatives support enterprise goals
- Master's Degree (MBA, MS) strongly preferred
- 10+ years of experience leading large-scale, complex transformational programs, portfolios, or enterprise change initiatives in a technical environment
- Deep expertise in technology strategy, enterprise architecture, and modern digital platforms
- Proven track record of building and developing high-performing teams in a matrixed, enterprise environment
- Demonstrated experience shaping strategy and influencing outcomes at the senior leadership level
- Exceptional financial acumen, with direct experience in departmental budgeting, long-range forecasting, and building value-based business cases
- Extensive experience leading enterprise-scale digital transformation or technology modernization programs from strategy to execution
- Mastery of executive-level communication, including storytelling, presentation development, and the ability to distill complex topics into clear, actionable insights
- Proven ability to leverage analytics tools (e.g., Power BI) and AI to drive strategic insights and operational efficiency
- Relevant certifications (e.g., PgMP, Scaled Agile) are a plus