Managing Director Enterprise Strategic Program Management, Data and Technology Strategic Management Office

Federal Express Corporation is seeking a Managing Director for their Enterprise Strategic Program Management within the Data and Technology Strategic Management Office. This senior leadership role is responsible for directing a program management organization to drive strategic initiatives and ensure alignment with the company's digital transformation and technology modernization strategy.

Responsibilities:

• Ability to inspire, motivate, and guide individuals and teams toward achieving common goals while fostering a positive work environment
• Lead, mentor, and develop a high-performing organization of program management professionals, including managers and senior staff
• Define the vision, strategy, and operational model for the Strategic Management Office (SMO)
• Champion a culture of strategic thinking, accountability, data-driven decision-making, and continuous improvement
• Oversee organizational design, resource planning, and budget management for the SMO
• The capacity to think analytically and make decisions that align with the organization's long-term objectives and vision
• Lead the program management organization to provide comprehensive oversight for sub-projects from ideation through execution, ensuring alignment with strategic goals
• Design and implement enterprise-level governance structures and decision-making processes to ensure effective oversight and execution of the transformation portfolio
• Provide ultimate oversight for the execution of complex, cross-functional programs, holding teams accountable for managing risks, dependencies, and outcomes
• Ensure adherence to common program management standards and operating models to guarantee robust execution and accelerated delivery of projects
• Establish and monitor key performance indicators (KPIs) and value realization metrics for the entire portfolio, ensuring programs deliver on their promised benefits
• Develop insights to maintain continuous visibility into program progress and outcomes. Present to executives on risks, roadblocks, successes, and overall program health
• Partner with finance to oversee project costing and valuation, ensuring financial targets are met
• Serve as a key advisor to senior executive leadership (VPs, SVPs) on the health, progress, and strategic alignment of the transformation portfolio
• Develop and deliver compelling, high-impact communications and recommendations to the highest levels of the organization
• Build and maintain strong relationships with senior business and technology leaders to drive consensus, navigate complex organizational dynamics, and ensure seamless collaboration
• Own the definition and development of the enterprise technology roadmap in partnership with D&T VPs and Enterprise Architecture
• Ensure the portfolio of digital transformation and technology modernization programs is strategically aligned, scoped, and sequenced to maximize business value and ROI
• Drive alignment between business strategy and technology execution, ensuring all major initiatives support enterprise goals

Requirements:

• Bachelor's Degree/equivalent in business administration or related discipline
• Seven to ten (7-10) years of experience in program management in a business environment or strategy consulting with a demonstrated strong understanding of business and financial planning functions
• Three (3) years of management experience in the last five (5) years required
• Ability to inspire, motivate, and guide individuals and teams toward achieving common goals while fostering a positive work environment
• Lead, mentor, and develop a high-performing organization of program management professionals, including managers and senior staff
• Define the vision, strategy, and operational model for the Strategic Management Office (SMO)
• Champion a culture of strategic thinking, accountability, data-driven decision-making, and continuous improvement
• Oversee organizational design, resource planning, and budget management for the SMO
• The capacity to think analytically and make decisions that align with the organization's long-term objectives and vision
• Lead the program management organization to provide comprehensive oversight for sub-projects from ideation through execution, ensuring alignment with strategic goals
• Design and implement enterprise-level governance structures and decision-making processes to ensure effective oversight and execution of the transformation portfolio
• Provide ultimate oversight for the execution of complex, cross-functional programs, holding teams accountable for managing risks, dependencies, and outcomes
• Ensure adherence to common program management standards and operating models to guarantee robust execution and accelerated delivery of projects
• Establish and monitor key performance indicators (KPIs) and value realization metrics for the entire portfolio, ensuring programs deliver on their promised benefits
• Develop insights to maintain continuous visibility into program progress and outcomes. Present to executives on risks, roadblocks, successes, and overall program health
• Partner with finance to oversee project costing and valuation, ensuring financial targets are met
• Serve as a key advisor to senior executive leadership (VPs, SVPs) on the health, progress, and strategic alignment of the transformation portfolio
• Develop and deliver compelling, high-impact communications and recommendations to the highest levels of the organization
• Build and maintain strong relationships with senior business and technology leaders to drive consensus, navigate complex organizational dynamics, and ensure seamless collaboration
• Own the definition and development of the enterprise technology roadmap in partnership with D&T VPs and Enterprise Architecture
• Ensure the portfolio of digital transformation and technology modernization programs is strategically aligned, scoped, and sequenced to maximize business value and ROI
• Drive alignment between business strategy and technology execution, ensuring all major initiatives support enterprise goals
• Master's Degree (MBA, MS) strongly preferred
• 10+ years of experience leading large-scale, complex transformational programs, portfolios, or enterprise change initiatives in a technical environment
• Deep expertise in technology strategy, enterprise architecture, and modern digital platforms
• Proven track record of building and developing high-performing teams in a matrixed, enterprise environment
• Demonstrated experience shaping strategy and influencing outcomes at the senior leadership level
• Exceptional financial acumen, with direct experience in departmental budgeting, long-range forecasting, and building value-based business cases
• Extensive experience leading enterprise-scale digital transformation or technology modernization programs from strategy to execution
• Mastery of executive-level communication, including storytelling, presentation development, and the ability to distill complex topics into clear, actionable insights
• Proven ability to leverage analytics tools (e.g., Power BI) and AI to drive strategic insights and operational efficiency
• Relevant certifications (e.g., PgMP, Scaled Agile) are a plus