Senior Program Manager, Client Data Solutions

Circana is a global company dedicated to fostering inclusivity and belonging. In this role, you will work closely with clients to support Circana’s solution deployment team, acting as the primary liaison between the client and the technology team to ensure the delivery of client-focused services and data solutions.

Responsibilities:

• Lead cross-functional teams to deliver complex data integration and tech implementation programs aligned with business goals
• Accountable for building rapid rapport and trust with key client contacts (ranging from analysts to executives) and across functions within the highly matrixed Circana organization
• Lead effective problem solving with the client and internal Circana teams to effectively capture and translate high-level client requirements into clear plans for the Circana technology team
• Ensure project requirements are successfully captured, consistently tracked and executed in line to meet the client’s business insights’ needs
• Ensure delivery excellence through rigorous performance tracking, quality assurance, and continuous improvement protocols
• Coordinate client solutions across multiple Circana functions (i.e. Analytics, Technology, Consulting, etc.)
• Develop and maintain detailed program plans, including scope, deliverables, timelines, budgets, and resource allocation
• Apply structured consulting methodologies to guide end-to-end ownership of program delivery and ensure repeatable success
• Identify and mitigate program risks; manage change effectively across internal and client organizations
• Produce executive level reporting and insights to support decision-making
• Serve as the primary point of contact for executive sponsors and client stakeholders
• Facilitate strategic discussions, manage expectations, and ensure alignment across business and technical teams
• Lead and mentor project managers and analysts; foster a culture of accountability, collaboration, and continuous improvement

Requirements:

• Bachelor's degree in business, technology or related field
• 8+ years in an program management role, with preference for consulting experience
• Proven experience in delivering large-scale data integration and technology implementation projects
• Technical project management expertise
• Proven experience utilizing consulting methodologies to problem solve and deliver projects
• Exceptional professionalism and executive presence in client facing communications
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of Customer analytics platforms
• Outstanding working knowledge of change management principles and performance evaluation processes
• Master's degree in business administration or related field
• Certifications in Project Management e.g., PMP
• Previous stakeholder management skills
• Strong working knowledge of Jira, Monday.com or similar workflow tools
• Proven proposal writing experience
• Familiarity or Experience with cloud platforms (AWS, GCP, Azure), ETL tools, API integration, and AI