Senior Site Reliability Engineer (Linux, Kubernetes, Go & Python)

Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate their OpenShift managed cloud services. The role involves contributing to running OpenShift at scale, enabling customer self-service, and automating processes to enhance efficiency.

Responsibilities:

• Contribute code to increase the scalability and reliability of the service
• Contribute software tests and participate in peer review to increase the quality of our codebase
• Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
• Participate in a regular on-call schedule, including occasional paid weekends and holidays
• Practice sustainable incident response and blameless postmortems
• Resolve customer issues escalated from the Red Hat Global Support team
• Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
• Collaborate with cross-functional teams to identify opportunities for AI integration within the software development lifecycle, driving continuous improvement and innovation in engineering practices; share use cases for successful experiments with stakeholders for broader use

Requirements:

• A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required
• You must have some experience programming in Python AND Golang
• You must have experience working with public clouds such as AWS, GCP, or Azure
• You must also have the ability to collaboratively troubleshoot and solve problems in a team setting
• Direct experience with Kubernetes or OpenShift is a MUST
• Some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems
• Demonstrated ability to debug, optimize code and automate routine tasks
• A solid understanding of Unix/Linux operating systems
• 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
• 1+ year(s) of experience with Kubernetes is a MUST
• 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
• 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
• 2+ years of experience programming with at least one object-oriented language; Golang AND Python
• 2+ years of experience delivering a hosted service
• Demonstrated ability to quickly and accurately troubleshoot system issues
• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
• Solid communications skills and experience working directly with and presenting to customers
• 1+ year(s) of experience with docker-based containers is a plus