Principal Business Systems Analyst - Pathology & Lab Tech Solutions

MD Anderson Cancer Center is seeking a Principal Business Systems Analyst to support the Pathology & Laboratory Technology Solutions (PALTS) team. This role involves applying advanced systems knowledge to deliver effective technology solutions for pathology and laboratory operations while collaborating with clinical and operational partners to align systems with organizational goals.

Responsibilities:

• Develop and maintain understanding of customer workflows and business needs
• Deliver precise functional specifications including hierarchy, workflow, business rules, interface definitions, data analysis, and mapping
• Interact directly with clients to gather comprehensive requirements and recommend solutions
• Conduct gap analyses between application capabilities and customer requirements
• Work with development teams on labor estimates and functionality planning
• Collaborate with QA and development teams to verify and test requested changes
• Demonstrate new or updated system functionality to clients
• Perform quality assurance on project deliverables
• Recommend and institute business analysis best practices and tools
• Develop training materials and conduct one‑on‑one or classroom sessions
• Prepare and deliver continuing education sessions for users and coworkers
• Create role-based training programs using adult learning principles
• Provide go‑live support during rollout periods
• Manage multiple competing priorities with strong organization and communication skills
• Coordinate work across departments and function as a team or project lead
• Develop use cases, functional specifications, and technical requirements
• Represent end-user needs in software development environments
• Maintain effective communication with customers, PALTS teams, and leadership
• Provide timely and accurate reports to leadership
• Perform other duties as assigned
• Provide ongoing support and training for PALTS applications
• Offer problem‑solving expertise for all PALTS-related systems and functionality
• Coordinate technical efforts with Development and Release Management
• Share on‑call responsibilities during evenings, weekends, and holidays

Requirements:

• Bachelor's Degree
• 7 years In progressive software systems implementation and support, business systems process analysis and design, Epic software, or domain to include two years lead/supervisory experience
• Master's Degree Computer Science, Software Engineering, Management Information Systems, Healthcare Administration or related field
• Laboratory and technology experience from the healthcare industry
• Experience supporting clinical, pathology, or laboratory information systems
• Experience with workflow analysis and documenting business processes
• Strong lab project management experience
• CBAP - Cert Business Analysis Prof Upon Hire