Database Reliability Engineer (DBRE)

PointClickCare is a leading health tech company focused on delivering exceptional care through innovative solutions. The Database Reliability Engineer (DBRE) is responsible for managing and optimizing the cloud-based MySQL database infrastructure that supports the company's SaaS applications, collaborating with Engineering and SRE teams to ensure reliable database integration and performance.

Responsibilities:

• Work on observability of MySQL database metrics and ensure database performance and reliability objectives are consistently met
• Work with the DBA team to identify areas of operational toil and implement automations/processes to manage PCC’s MySQL database systems at scale
• Apply a data-driven approach to performance tuning, availability improvements, and operational optimization
• Provide database support to Engineering and SRE teams, including review of database migrations, query performance, schema/design improvements, and standardizing MySQL configuration and deployment patterns
• Assist the DBA team with performance troubleshooting and root-cause analysis

Requirements:

• 3+ years of experience working with relational database systems
• Strong hands-on experience with MySQL (administration, performance tuning, replication, HA/DR)
• 1+ years in a DBRE or database-focused engineering role
• Experience working in cloud environments (AWS, GCP, or Azure — Azure preferred)
• Coding and automation experience (Python, PowerShell, SQL, etc.)
• Experience with Infrastructure-as-Code tools such as Ansible and Terraform
• Experience working with source control systems such as Git
• Experience working with VLDBs (1+ TB) and managing large database fleets (100+ instances)
• Experience with scripting or programming languages such as PowerShell, C#, SQL, and Python
• MySQL experience preferred; PostgreSQL is a plus
• Additional experience with the following tools/systems is a plus: Git, Jira, Azure Cloud, Grafana, and various NoSQL technologies