Sr. Enterprise Network Engineer

Jack Henry is a technology company focused on redefining how community banks and credit unions connect with their clients. They are seeking a Senior Network Support Engineer to oversee and enhance their network infrastructure, manage network upgrades, and troubleshoot connectivity issues.

Responsibilities:

• Assist in maintaining and deploying multi-vendor high-availability network solutions to support enterprise and data centers environments, ensuring compliance with financial industry regulations and security standards
• Configure and maintain network devices such as routers, switches, Wireless Controllers (eg Cisco, Arista)
• Support the implementation of network protocols such BGP, EIGRP, OSPF, MPLS, L3 VPNs, VxLAN, DMVPNs etc
• Maintain and leverage network automation scripts using Python, Ansible to safely execute changes to production network devices
• Provide support for the Wireless Environment across all Jack Henry locations
• Collaborate with cross-functional teams, including Security, Systems, and Operations, to deliver reliable and secure network services
• Utilize existing SOPs to execute disaster recovery and business continuity exercises
• Participate in capacity planning and network expansion projects, ensuring scalability and future proofing of the infrastructure to meet the growing needs of banks and credit unions
• Create and maintain detailed network documentation, including diagrams, configurations, and operational procedures
• Regularly troubleshoot, resolve network issues
• Participate in on-call rotation with other members of the team
• Providing guidance to junior engineers and support staff
• Stay current with emerging networking technologies and recommend improvements to enhance performance and reduce operational risk
• May perform other duties as assigned

Requirements:

• At least 7 years of experience as a network engineer within a large enterprise environment
• Expertise in Layer 2/Layer 3 networking protocols, including VLANs, STP, BGP, OSPF, MPLS
• Hands-on experience CLOS architecture (eg. Cisco ACI, Arista Spine/leaf)
• Familiarity with real-time telemetry, analytics, and automation for enterprise, campus, and data center networks using Arista CloudVision
• Past experience managing multi-vendor Wi-Fi environments specializing in Cisco WLC, Cisco ISE and Arista Wi-Fi (AGNI, CV-CUE)
• Experience with Infoblox DDI Management
• Experience managing high-capacity core network infrastructure connecting data centers, regional hubs, and cloud environments
• Hands-on experience with network automation and scripting (eg Ansible/Python)
• Familiarity with SD-WAN and cloud networking solutions (eg AWS, Azure, or Google Cloud)
• Familiarity with Cisco ASA and Palo Alto firewalls
• Strong analytical, problem-solving, communication and documentation skills
• Bachelor's degree in computer science, Information Technology
• Cisco CCIE or CCNP
• Datacenter or service provider routing and switching experience
• Experience creating and deploying MOPs in Fintech or Financial Services Sector