Director, Sales Engineering - Mid Market

Samsara is a leader in the Connected Operations™ Cloud, enabling organizations to harness IoT data for operational improvements. The Sales Engineering leader will manage a team focused on delivering connected operations technology to customers, enhancing supply chain efficiency and safety through IoT applications.

Responsibilities:

• Lead Samsara’s Mid Market Sales Engineering organization covering North America
• Develop and lead an inclusive, engaged, and high performing organization
• Lead from the front in high-impact situations, serving as a thought leader and executive sponsor for Mid Market key accounts
• Own your organizations’ performance against all sales goals and ensure cross-functional partnerships are productive and efficient
• Develop strategies and processes that enable our Sales Engineering organization to scale, engaging leadership and stakeholders to build consensus
• Support any technical escalations that may arise from your organization’s presales activities (product issues, feature requests, etc.)
• Sample the customer experience by installing, testing and using the gear you are selling
• Improve yourself as a leader by learning with and from other leaders across Samsara, Samsara’s internal leadership development frameworks, and through your own self-directed learning
• Champion and embed Samsara’s cultural principles (focus on customer success, build for the long term, adopt a growth mindset, be inclusive, win as a team) as we scale globally

Requirements:

• 4-year degree from an accredited university
• 5+ years of experience managing a technical team, ideally in a sales engineering capacity
• Proven success in hiring, developing, and retaining leadership talent
• Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities
• Experience with SE capacity planning based on Sales need across different segments globally
• Experience building process and integrating software tools to measure organizational performance impact throughout the build/sales lifecycle
• Experience driving product development based on input from Sales Leadership, prospects, and customers
• Experience collaborating with internal cross functional teams (Product Management, Customer Success, Support, etc.) to deliver results as part of the sales cycle
• Success in managing relationships with external technology partners through complex sales cycles
• BS or MS in an Engineering discipline from an accredited university
• 5+ years of experience managing a Sales Engineering Team selling cloud managed hardware product lines
• Experience partnering with GTM teams in frontier markets to increase sales and drive product development
• Experience clearly defining roles and responsibilities through corporate change, including cross-functional team interactions as well as internal team growth
• Experience managing an organizational budget
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)