Samsara is a leader in the Connected Operations™ Cloud, enabling organizations to harness IoT data for operational improvements. The Sales Engineering leader will manage a team focused on delivering connected operations technology to customers, enhancing supply chain efficiency and safety through IoT applications.
Responsibilities:
- Lead Samsara’s Mid Market Sales Engineering organization covering North America
- Develop and lead an inclusive, engaged, and high performing organization
- Lead from the front in high-impact situations, serving as a thought leader and executive sponsor for Mid Market key accounts
- Own your organizations’ performance against all sales goals and ensure cross-functional partnerships are productive and efficient
- Develop strategies and processes that enable our Sales Engineering organization to scale, engaging leadership and stakeholders to build consensus
- Support any technical escalations that may arise from your organization’s presales activities (product issues, feature requests, etc.)
- Sample the customer experience by installing, testing and using the gear you are selling
- Improve yourself as a leader by learning with and from other leaders across Samsara, Samsara’s internal leadership development frameworks, and through your own self-directed learning
- Champion and embed Samsara’s cultural principles (focus on customer success, build for the long term, adopt a growth mindset, be inclusive, win as a team) as we scale globally
Requirements:
- 4-year degree from an accredited university
- 5+ years of experience managing a technical team, ideally in a sales engineering capacity
- Proven success in hiring, developing, and retaining leadership talent
- Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities
- Experience with SE capacity planning based on Sales need across different segments globally
- Experience building process and integrating software tools to measure organizational performance impact throughout the build/sales lifecycle
- Experience driving product development based on input from Sales Leadership, prospects, and customers
- Experience collaborating with internal cross functional teams (Product Management, Customer Success, Support, etc.) to deliver results as part of the sales cycle
- Success in managing relationships with external technology partners through complex sales cycles
- BS or MS in an Engineering discipline from an accredited university
- 5+ years of experience managing a Sales Engineering Team selling cloud managed hardware product lines
- Experience partnering with GTM teams in frontier markets to increase sales and drive product development
- Experience clearly defining roles and responsibilities through corporate change, including cross-functional team interactions as well as internal team growth
- Experience managing an organizational budget
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)