Product Manager, Marketplace

Spoiler Alert is a fast-growing Series A SaaS company focused on transforming consumer access to affordable essentials by optimizing surplus inventory. The Product Manager, Marketplace will lead the strategy and execution of the buyer network and order-to-cash capabilities to drive transaction volume and revenue growth.

Responsibilities:

• Own the long-term product roadmap for Spoiler Alert’s network connectivity and order-to-cash capabilities, integrating payments, risk management, and buyer/seller connectivity
• Deeply understand the needs of your users - including CPG brand sellers, off-price buyers, and internal Operations and Finance teams - to define and prioritize features that serve the full marketplace ecosystem
• Translate market needs, customer pain points, and operational realities into a clear multi-quarter roadmap
• Define and champion the product vision that balances marketplace liquidity goals with operational excellence and seller/buyer satisfaction
• Drive product evolution from early adoption through scaled deployment to become a core revenue engine for the business
• Partner with sales, customer success, and marketing to ensure GTM readiness, positioning, and customer understanding
• Collaborate with finance, risk, and legal teams to ensure compliance with payment insurance, dispute processes, and credit exposure policies
• Serve as the subject matter expert for internal teams on how the network connectivity and order-to-cash model works and its strategic value to the business
• Lead continuous discovery, requirements definition, and end-to-end delivery of key capabilities
• Work directly with Design, Data & Engineering and Product Marketing to scope, prioritize (RICE Framework), and release high-impact features through iterative delivery cycles
• Deliver high-quality products in a repeatable and optimized SDLC
• Define and track KPIs that measure performance and inform future investments
• Measure the impact of new features using data, experiments, and customer feedback loops

Requirements:

• 5+ years of product management experience, with at least 3 years in B2B SaaS, marketplace, or fintech platforms
• Demonstrated success owning a complex, multi-sided workflow or marketplace product
• Experience building products that incorporate payments, financial workflows, or order-to-cash components (experience with insurance or fintech components is a strong plus)
• Strong data decision-making skills: able to assess tradeoffs, analyze funnels, and define and track clear KPIs
• Strong execution discipline and attention to detail: ensures clarity on requirements and 'definition of done,' manages dependencies, and follows through to deliver high-quality outcomes on time. Proven ability to drive clarity and action in ambiguous problem spaces
• Excellent cross-functional communication and stakeholder management skills, with the ability to build trust and alignment across commercial, operational, and technical teams
• Ability to influence without authority and work closely with sales, operations, legal and finance
• Comfort operating in fast-paced environments and iterating based on rapid customer feedback
• A data-driven mindset, bias for action, and passion for driving measurable business outcomes
• Prior experience in CPG, food & beverage, wholesale distribution, freight/logistics, resale/secondary market channels or retail supply chain
• Experience with marketplace governance, trust & safety, or verification workflows
• Understanding of transportation networks and 3PL coordination
• Experience at a growth-stage startup launching v1 to scaled versions of complex capabilities