Senior Program Manager, Client Data Solutions

Circana is a global company dedicated to fostering inclusivity and belonging, seeking a Senior Program Manager for Client Data Solutions. This role involves working closely with clients to support solution deployment, manage project teams, and derive actionable insights to enhance business results.

Responsibilities:

• Lead cross-functional teams to deliver complex data integration and tech implementation programs aligned with business goals
• Accountable for building rapid rapport and trust with key client contacts (ranging from analysts to executives) and across functions within the highly matrixed Circana organization
• Lead effective problem solving with the client and internal Circana teams to effectively capture and translate high-level client requirements into clear plans for the Circana technology team
• Ensure project requirements are successfully captured, consistently tracked and executed in line to meet the client’s business insights’ needs
• Ensure delivery excellence through rigorous performance tracking, quality assurance, and continuous improvement protocols
• Coordinate client solutions across multiple Circana functions (i.e. Analytics, Technology, Consulting, etc.)
• Develop and maintain detailed program plans, including scope, deliverables, timelines, budgets, and resource allocation
• Apply structured consulting methodologies to guide end-to-end ownership of program delivery and ensure repeatable success
• Identify and mitigate program risks; manage change effectively across internal and client organizations
• Produce executive level reporting and insights to support decision-making
• Serve as the primary point of contact for executive sponsors and client stakeholders
• Facilitate strategic discussions, manage expectations, and ensure alignment across business and technical teams
• Lead and mentor project managers and analysts; foster a culture of accountability, collaboration, and continuous improvement

Requirements:

• Bachelor's degree in business, technology or related field
• 8+ years in an program management role, with preference for consulting experience
• Proven experience in delivering large-scale data integration and technology implementation projects
• Technical project management expertise
• Proven experience utilizing consulting methodologies to problem solve and deliver projects
• Exceptional professionalism and executive presence in client facing communications
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of Customer analytics platforms
• Outstanding working knowledge of change management principles and performance evaluation processes
• Master's degree in business administration or related field
• Certifications in Project Management e.g., PMP
• Previous stakeholder management skills
• Strong working knowledge of Jira, Monday.com or similar workflow tools
• Proven proposal writing experience
• Familiarity or Experience with cloud platforms (AWS, GCP, Azure), ETL tools, API integration, and AI