Software Engineering Manager

Lob is a company transforming the way businesses use direct mail through technology. As a Software Engineering Manager, you will lead engineering projects, mentor your team, and collaborate with the Product team to implement features that enhance customer satisfaction.

Responsibilities:

• Partner closely with the Product team and other key stakeholders to help implement new features and services customers love
• Be responsible for leading engineering projects from design to implementation, and into ongoing operation
• Coach, mentor, grow, and support your direct reports
• Work with other Engineering leaders to support and grow the culture of our engineering team
• Own the performance and outcomes of your team, shipping high quality products and features

Requirements:

• 2+ years of experience managing high performing software engineering teams in a fast-paced, SaaS startup environment
• Full-stack (database, backend, and frontend) experience in a modern technology stack. You were an experienced software engineer before becoming a manager
• A “move fast, take action” mentality. We have a very successful product and our customers have high expectations for their mail quality. Meeting their expectations sometimes requires us to quickly adapt and learn and implement new technologies
• Experience leading teams of engineers on technical projects. We'll want to hear how your teammates developed and grew under your leadership
• Deep knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. We primarily use Node.js and Go at Lob
• Experience with modern practices related to testing, QA, DevOps, CI/CD, observability, and service ownership
• Ownership of mission critical services, and working with teams responsible for on-call rotations supporting production customer workloads
• Great communication skills. You should be able to explain your approach and the impact of your work to both technical and non-technical stakeholders in a way that is clear to all
• Experience building technology in the supply-chain / logistics industry is a plus