PRT Technologies is seeking a Priority ERP Implementation Project Manager to deliver successful ERP projects for clients. The role involves ensuring client satisfaction, troubleshooting issues, and coordinating with the development team to meet project requirements.
Responsibilities:
- Getting a satisfaction rating of 8.5 or above (on a 1-10 scale) from clients after delivery of Priority ERP projects that meet their requirements
- Receiving a satisfaction rating of 8.5 or above from clients after training client team members on all modules of Priority, especially financials
- Successfully troubleshooting and solving issues clients have with Priority within 3 days, and within 1 day for critical issues
- Projects for clients went live with requirements met, on time and within budget
- Definitions for software customizations that: meet client requirements and are bug free when released to clients
- You are responsible for creating the definition, testing and training the client team, while our development team does the development
Requirements:
- Positive, solution focused attitude
- Ability to listen to clients and communicate effectively with them
- Quick technical grasp
- Fluent English