IBM Consulting is focused on building long-term client relationships and driving meaningful change through collaboration. They are seeking a UI Project Manager - Scrum Master to lead large-scale Unemployment Insurance transformation programs, collaborating with client teams to gather requirements and manage projects using Agile methodologies.
Responsibilities:
- Collaborate with client business teams to understand and gather business requirements for complex UI enhancement, maintenance, and operations projects
- Lead technical teams in developing technical solutions and ensuring proper implementation into the client system
- Represent IBM Project Managers and Scrum Masters at client meetings
- Participate in strategic and tactical project planning and execution for critical UI requirements
- Create project estimates, deliverables, and related artifacts in the SDLC, developing EPICs, features, and related stories based on agreed business requirements
- Manage projects aligned with Agile methodologies, ensuring business requirements are correctly implemented
- Collaborate with cross-functional teams for System Integration Testing (SIT), User Acceptance Testing (UAT), and other testing activities
- Monitor and control project execution, identifying potential issues and risks, and developing mitigation/resolution options
- Adhere to organizational QMS, OPAL, Metrics Management Frameworks, and lifecycle methodologies for both waterfall and Agile projects
Requirements:
- Strong understanding of the UI benefits lifecycle, including claims intake, eligibility determinations, adjudication, appeals, overpayments, fraud detection, and employer tax functions
- Experience supporting UI system modernization initiatives, including legacy system transitions, payment engines, and integrations with external agencies
- Proficiency in Agile/Scrum practices, including backlog grooming, sprint planning, stakeholder alignment, risk tracking, and release readiness
- Ability to ensure compliance with USDOL reporting requirements, audit readiness, and regulatory deadlines within a structured governance framework
- Strong stakeholder management and communication skills to coordinate across state agencies, program SMEs, IT teams, vendors, and executive leadership
- Master's Degree