Director, Product Management Underwriting

AmTrust Financial Services, Inc. is seeking a Director of Product Management to oversee the development and management of multiline products. This role involves driving product innovation, ensuring competitive positioning, and collaborating with cross-functional teams to achieve business objectives.

Responsibilities:

• Develop and implement the strategic vision for the assigned product lines
• Conduct market research to identify trends, customer needs, and competitive landscape
• Lead the design and development of new products and enhancements to existing offerings
• Ensure products meet regulatory requirements and industry standards
• Focus on forms and coverage management to ensure comprehensive and competitive offerings
• Drive new coverage development to address emerging risks and market demands
• Serve as a SME for product requirements
• Identify and execute roadmaps for both product and coverage expansion and to proactively protect the firm from undesirable exposures
• Oversee the lifecycle management of products (rates, rules, forms), from inception to launch and ongoing optimization
• Partner with Compliance and Filing to file and gain approval for new products and product changes and shepherd through deployment with IT
• Monitor product performance and profitability, making data-driven decisions to improve outcomes
• Collaborate with underwriting, actuarial, claims, and marketing teams to ensure cohesive product strategies
• Develop strategic capabilities to materially grow the portfolio and expand market share
• Effectively detail and connect all aspects of the product model across the product ecosystem
• Serves as coverage and product expert with deep consultations with field underwriting, claims, and legal
• Own strategic initiatives aimed to enhance customer experience and enable large scale business growth
• Partner with marketing to externalize product capabilities
• Engage with customers and brokers to gather feedback and insights
• Develop customer-centric solutions that address the unique needs of small and medium-sized businesses
• Ensure exceptional customer experience through product design and service delivery
• Deliver system and product training as needed
• Foster a culture of innovation, collaboration, and continuous improvement
• Work closely with senior leadership to align product and coverage strategies with overall business goals
• Represent the company at industry events, conferences, and meetings

Requirements:

• Bachelor's degree in Business, Marketing, Insurance, or a related field; MBA or advanced degree preferred
• Minimum of 7-10 years of experience in product management within the insurance industry, with a focus on commercial lines
• Proven track record of successful product development and management
• Excellent communication, presentation, and interpersonal skills
• Knowledge of regulatory requirements and industry standards for commercial insurance products