Tech Genius inc is seeking a Business/Data Analyst to lead the triaging of insurance claims and data discrepancies. The role requires strong analytical skills and experience in the insurance domain to ensure efficient resolution and compliance.
Responsibilities:
- Perform daily triaging of insurance claims/incidents using defined SLAs and risk matrices
- Analyze data trends via SQL queries and Python scripts to identify patterns or anomalies
- Develop Power BI dashboards for triaging metrics and real-time visibility
- Collaborate with domain teams to resolve complex cases, ensuring audit compliance
- Automate repetitive triaging tasks using Python/Power Automate to improve efficiency
- Document processes and contribute to insurance domain best practices
Requirements:
- 7+ years in insurance domain (e.g., health, life, property & casualty), handling claims processing, risk assessment, or policy triaging
- Proven triaging expertise: Prioritizing high-volume claims/issues based on severity, regulatory needs, and business impact
- Strong analytical skills for root cause analysis and escalation management
- Excellent stakeholder communication for cross-functional collaboration with underwriters, adjusters, and IT teams
- Exposure to SQL (querying databases for claims data), Python (automation/scripts), and Power Platform (Power BI, Power Automate for reporting/workflows) highly preferred