Business Data Analyst II

Olo is a leading SaaS platform in the restaurant industry that enhances digital transformation through personalized guest experiences. They are seeking an experienced analytics professional to support the Go to Market team's analytic and reporting needs, driving performance management and business insights.

Responsibilities:

• Develop & maintain a suite of reporting for Olo’s Go to Market & Finance Leadership teams, establishing new KPIs & leading indicators of success
• Develop and maintain SQL queries to extract and analyze data from Snowflake, combining data from multiple systems
• Create and manage interactive dashboards using Tableau and Looker to visualize key performance metrics and insights
• Monitor data quality & work with stakeholder teams to build & maintain a culture of data hygiene
• Assist in troubleshooting data-related issues and implementing solutions to improve data usability and accessibility
• Stay current with industry trends and best practices in data analytics, business intelligence, & AI

Requirements:

• Bachelor's degree in Business, Economics, Data Analytics, Computer Science, Engineering, or a related field; or equivalent practical experience
• 2+ years of experience in a Business Analyst or Data Analyst role
• Proficiency in SQL for data extraction and analysis, experience with querying Salesforce data a plus
• Experience with data visualization tools, specifically Tableau and Looker
• Strong analytical and problem-solving skills, with attention to detail
• Ability to operate with ambiguity when technical requirements may need to be discovered
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Experience with Salesforce Data Cloud a plus