Agiloft is a global leader in data-first contract lifecycle management software, helping organizations manage their contract processes. The Sr Enterprise Project Manager will oversee large and complex implementation projects for enterprise customers, ensuring effective communication and coordination among various stakeholders while managing project budgets and timelines.
Responsibilities:
- Manage large implementation projects for enterprise customers having company-wide visibility/impact
- Budget: Large (typically Implementation budget ranges from $500K to $5Million+)
- Complexity: High (multiple phases typically involving multiple client departments/processes and large number of key stakeholders)
- Duration: 6 months to 2+ years
- Team Size: 3+ FTEs
- Lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of the client
- Identify, develop, and initiate innovations and solutions where precedents and procedures may not exist
- Work cross-functionally (typically with senior management) to offer alternate solutions and resolve more complex problems
- Act as primary driver of communication (including broad-based/complex communications) between Agiloft and Client Project teams/stakeholders that include: Agiloft Project, Engineering, Sales, Support & Leadership teams (including Project Sponsor). Client Sponsor, Project Management team and key stakeholders
- Manage the priorities and workload of the Agiloft Project team (includes Implementers, Business Analysts, Developers etc.) to ensure that Agiloft commitments are met
- Lead timely resolution of key issues, decisions, escalations, and risks
- Closely track and monitor finances to deliver project on or under budget; develop forecasted/monthly budgets for enterprise projects
- Seek up front allocation of resources required for the project from resource managers in Implementations and other Agiloft teams
- Help identify and fix deficiencies in processes and procedures that impede the smooth implementation of projects
- Review, understand and ensure that the project team adheres to the client agreements
- Leverage Agiloft-approved AI technologies to increase productivity and efficiency on individual projects, and to identify, recommend, and scale efficiency improvements across the Professional Services organization
- Other duties as assigned
Requirements:
- Minimum 10 years of increasingly responsible experience, with at least six (6) years of experience managing increasingly complex projects in a technical client-facing environment within a Professional Services team
- Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams
- Ability to be empathetic yet firm with challenging customers, and to be persistent in reminding both customers and implementers of outstanding action items
- Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success
- Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed
- Good judgment and the capacity to independently evaluate situations and identify the optimum course of action
- Initiative in seeking ways to contribute to the success of the company that go beyond a narrow definition of job responsibilities
- Deals comfortably with senior management and can present and converse with people in positions of authority
- Bachelors (4 year) college degree in engineering, science, business, or a related discipline
- Certification as a Project Manager
- Master's degree in engineering, science, business, or a related discipline