Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are seeking a Senior Product Designer to join our growing Product Design team, where you will lead the end-to-end design process and collaborate closely with Product and Engineering to enhance legal workflows and experiences.
Responsibilities:
- Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business
- Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making
- Lead end-to-end experiences for docket workflows in Clio Work - from early discovery and vision crafting, to prototyping, testing, and polished execution
- Raise the quality bar through polished, accessible, and cohesive experiences and push beyond 'good enough' toward best-in-class interaction design
- Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope
- Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams, especially with your Clio Library and Clio Courts counterparts
- Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution
Requirements:
- 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required
- A portfolio that shows an ability to design scalable experiences across multiple customer segments (e.g. Solo, SMB, and Mid-Market) and/or cross-product / horizontal workflow experiences (your work meaningfully affects multiple surfaces, teams, or products)
- High-quality visual and UI craft (typography, hierarchy, spacing, interaction details)
- Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
- Strong craft across interaction design, information architecture, and usability with consistently high-quality execution
- Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
- Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
- Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g. Gemini, Figma Make, Cursor, Claude, etc.) You don't need to be an expert but you should be genuinely motivated to learn and experiment
- Strong communication and presentation skills, including clear articulation of rationale and trade-offs
- A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution
- Growth mindset when it comes to process improvement and new technologies, especially AI
- Experience in legal tech or similarly technical industry, with a proven ability to turn complex cross-product workflows into intuitive, high-impact experiences
- Strong information architecture and content/system thinking especially where data needs to be discoverable and usable across multiple entry points
- Prior experience improving retention/activation through iterative product improvements post-MVP
- Background in classic graphic design fundamentals (typography systems, layout discipline)