Senior Cyber Engineer (TS/SCI required)

Everfox is one of the world’s most significant private cybersecurity software and professional service companies. As a Senior Cyber Engineer at Everfox, you’ll join our growing professional services engineering team, providing support to a single customer and troubleshooting various issues independently.

Responsibilities:

• Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments
• Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts
• Monitor and troubleshoot the performance of Everfox products onsite
• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports
• Installing firmware updates on physical components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc
• Working with the product support and development teams to address issues or bugs discovered in products running at a customer location
• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products
• Regularly checking the health and performance of Kubernetes clusters to ensure they are operating optimally. Use monitoring tools like Grafana to track system metrics
• Reviewing logs to preemptively address potential issues before they escalate into problems
• Interact with customer networking, security, and operations teams to deploy, monitor, and operate Everfox appliances
• Ability to understand, explain and create software deployment plans
• Communicating daily with customers and Everfox management, providing detailed activity summaries and in-depth trip reports where applicable
• Assisting in the lifting/racking and cabling of physical hardware
• Other duties as assigned

Requirements:

• An active (currently in use) – TS with SCI or SCI eligibility within two years from last use
• A bachelor's degree in computer science, information systems, cybersecurity, or equivalent education and work experience
• At least one DoD 8140 Cyber Workforce Qualification Program certification, at IAT level II (2) or higher
• The ability to obtain the appropriate work authorizations required under U.S. ITAR or EAR regulations from the applicable U.S. government agency
• 8+ years of experience performing the following tasks: Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments
• Working with the product support and development teams to address issues or bugs discovered in products running at a customer location
• Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts
• Monitor and troubleshoot the performance of Everfox products onsite
• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports
• Installing firmware updates on physical hardware components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc
• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products
• Communicating daily with customers and Everfox management, providing detailed activity summaries and in-depth trip reports where applicable
• Assisting in the lifting/racking and cabling of physical hardware
• Deep understanding of the following information technology areas: Windows operating system services, Linux operating systems, Routing, switching, firewall rules, and TCP/UDP/SSH/FTP/SCP/HTTPS protocols, Creating, renewing, installing, and troubleshooting secure certificates for web servers/sites, appliances, or networking hardware, Server hardware installation, maintenance, and patching
• Experience working in cloud environments such as AWS, Azure, GovCloud, or Google Cloud
• Experience with Kubernetes
• Certifications from Cisco, Oracle, Red Hat, or VMware