Senior Software Engineer - ProServe

Playlist is building a platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. In this role, you will serve as a critical bridge between innovative solutions and customer needs, leading technical engagements and developing custom integrations to empower clients.

Responsibilities:

• Lead end-to-end technical engagements, from initial discovery through design, implementation, and successful launch, ensuring each client's unique needs are met with precision and creativity
• Design and develop custom integrations that seamlessly connect our platforms with diverse client ecosystems, leveraging your expertise in web architectures and API interactions
• Translate complex technical concepts into clear, actionable plans that resonate with both technical and non-technical stakeholders, bridging communication gaps with clarity and empathy
• Architect robust solutions that balance customer satisfaction with strategic risk management, demonstrating a keen understanding of system design, data flows, and non-functional requirements
• Collaborate across global teams to deliver time-boxed, fixed-scope projects that exceed client expectations and showcase our commitment to technical excellence
• Proactively identify potential challenges, develop mitigation strategies, and maintain a high-quality bar through rigorous testing, documentation, and production readiness practices
• Support pre-sales efforts by providing technical insights, scoping recommendations, and demonstrating the transformative potential of our platforms
• Continuously learn and adapt, staying ahead of emerging technologies and industry trends that can drive innovation in our professional services approach

Requirements:

• 5+ years of experience in customer-facing engineering roles, such as Professional Services, Solutions Engineering, or Technical Consulting
• Proven expertise in one or more backend languages (Node.js, Java, C#, Python, PHP) with hands-on production experience
• Strong proficiency in web architecture integration, REST/JSON API interactions, including advanced authentication and performance optimization techniques
• Demonstrated ability to communicate fluently and professionally in English, both written and spoken, with a talent for explaining complex technical concepts simply
• Track record of successful project deliveries that showcase end-to-end technical problem-solving and customer-centric approach
• Experience working with cloud platforms (AWS, GCP, Azure) and modern CI/CD pipeline practices
• Comfort working across global time zones and in dynamic, collaborative team environments
• Background in health, wellness, fitness, or SaaS platforms, with potential exposure to CMS technologies