ALONJA Enterprises LLCRemote
Remote Customer Service Contractor \-Independent
United States
Full-time
18 hours ago
$12 - $15 USD
H1B Sponsor
Key skills
Typing skillscommunication skillsNavigating multiple systemsWindows 11 PCDedicated home workspaceUSB headsetCommunication
About this role
ALONJA Enterprises LLC is onboarding independent customer service contractors to support customer care programs for nationally recognized brands. This role involves handling customer service interactions and resolving inquiries while meeting performance expectations.
Responsibilities:
- Handling inbound and outbound customer service interactions
- Resolving customer inquiries professionally and efficiently
- Accurately documenting call details and outcomes
- Meeting attendance, quality, and performance benchmarks
Requirements:
- High school diploma or GED
- Strong communication and typing skills
- Comfort navigating multiple systems simultaneously
- Dedicated home workspace with stable wired internet
- Windows 11 PC (8 GB RAM minimum; 16 GB preferred)
- USB headset and wired internet (Not needed to apply but required prior to start)