Sr. Project Manager, Partnerships & Alliances

Thomson Reuters is seeking a Senior Project/Program Manager to lead the integration of partner organizations into their Pagero e-invoicing and compliance platform. This role focuses on driving collaboration between internal teams and external partners to ensure successful implementation and measurable performance standards across the implementation lifecycle.

Responsibilities:

• Lead end-to-end program management for the integration of partner organizations into Pagero implementation workflows
• Develop and execute structured partner integration plans with defined roles, responsibilities, timelines, and success metrics
• Establish governance structures, communication cadences, and escalation paths across internal and external teams
• Monitor program health metrics including timelines, budgets, resource utilization, and quality standards
• Manage cross-workstream dependencies, resolve conflicts, and proactively remove blockers
• Facilitate knowledge transfer and capability building to ensure long-term partner success
• Drive alignment on implementation methodologies, standards, and best practices
• Serve as the primary liaison between partner organizations and internal stakeholders throughout the implementation lifecycle
• Collaborate with Implementation, Product, Customer Success, Partner Operations, Legal, and Finance teams to streamline partner integration processes
• Advocate for both partner and customer needs to enhance delivery efficiency and reduce friction
• Lead cross-functional initiatives to improve partner experience and accelerate customer time-to-value
• Establish regular stakeholder cadences to ensure accountability, alignment, and continuous improvement
• Define and refine partner integration playbooks and operational frameworks
• Establish KPIs and reporting structures to measure partner performance and program success
• Identify risks, issues, and opportunities, implementing mitigation and improvement strategies
• Provide executive-level reporting and status updates
• Document lessons learned and contribute to continuous process enhancement

Requirements:

• 7+ years of program/project management experience, including at least 3 years in senior-level program roles managing complex, multi-stakeholder technology implementations
• Experience managing professional services or implementation-focused projects
• Proven success managing partner ecosystems and integrating external organizations into delivery workflows
• Strong executive presence with the ability to influence senior stakeholders in complex, matrixed environments
• Demonstrated ability to build trusted relationships across organizations
• Strategic mindset with the ability to translate business objectives into structured, executable program plans
• Strong analytical and problem-solving skills, with comfort leveraging data to guide decisions
• Proficiency with program management methodologies (Agile, Waterfall, or hybrid approaches)
• Excellent communication, negotiation, and conflict resolution skills
• Self-starter capable of operating independently in a remote environment
• Experience working in global environments across diverse geographies