Work From Home – Customer Service \-Contract Opportunity

ALONJA Enterprises LLC is a company that partners with independent contractors for remote work opportunities. They are seeking individuals to provide customer service support via phone, resolve inquiries, and maintain performance standards.

Responsibilities:

• Provide customer service support via phone
• Resolve inquiries using established processes
• Document interactions accurately
• Maintain performance standards throughout certification and production
• Take inbound/outbound calls with professionalism and empathy
• Help customers resolve basic questions and issues
• Input data into client systems with accuracy
• Follow up to ensure customer satisfaction
• Work towards metrics that can lead to fast-track promotions

Requirements:

• 0-1 year work experience
• Ability to follow structured systems without hand-holding
• Consistent and punctual attendance
• Accountability in a remote work environment
• Provide customer service support via phone
• Resolve inquiries using established processes
• Document interactions accurately
• Maintain performance standards throughout certification and production
• Take inbound/outbound calls with professionalism and empathy
• Help customers resolve basic questions and issues
• Input data into client systems with accuracy
• Follow up to ensure customer satisfaction
• Work towards metrics that can lead to fast-track promotions
• 1099 independent contractor opportunity
• Mandatory certification attendance
• Startup and equipment requirements apply
• Quiet, distraction-free home workspace
• Wired high-speed internet
• Windows 11 PC (8 GB RAM minimum; 16 GB preferred)
• USB headset and wired internet required prior to start