Senior Network Engineer

Rocket Software is a global IT organization dedicated to providing world class service to software development labs and internal departments. The Senior Network Engineer will be responsible for maintaining and monitoring the corporate network, troubleshooting issues, and collaborating on complex infrastructure projects to ensure optimal performance and reliability.

Responsibilities:

• Maintain and monitor network infrastructure for availability and performance
• Evaluate new networking technologies and strategies
• Participate in project planning and delivery activities
• Work multiple project and work streams concurrently and deliver projects on time and on budget
• Participate in roadmap and architecture planning activities
• Respond to network and/or voice related incidents, troubleshoot and assess and provide remediation plans
• Work network related incident and trouble tickets, and on-call rotation
• Maintain network and voice standard operating procedures, diagrams, and maintenance plans
• Collaborate with third-party support and service vendors to ensure the network stays operational

Requirements:

• 5-8​ years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP)
• 5-8 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping
• 3-5 years with SD-WAN technologies
• 5-8 years in a complex, distributed and multi-OS environment with overlapping technologies
• 5-8 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client
• AWS, Azure or other cloud infrastructure experience
• Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity
• Excellent interpersonal skills
• Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage
• Ability and motivation to learn new technologies quickly and with minimal support and guidance
• Ability and motivation to mentor staff members and share knowledge
• Effective written and verbal communication skills
• Desire and ability to document configurations in support of a larger team
• Experience with monitoring software such as Nagios or other network monitoring products
• Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K
• Experience with TACACS and Cisco ISE
• 5+ years of experience in load balancing technologies particularly F5 products, IPAM and Visio
• Bachelor's degree in the IT field or professional certifications from Cisco, Palo Alto, and F5