Senior Product Manager, Data & Intelligence

Suzy is the leading real-time market research and insights platform, and they are seeking a Senior Product Manager for their Data & Intelligence Platform. The role involves owning the vision, roadmap, and execution of a data platform that integrates various data sources to drive analytics and AI features, while collaborating with multiple teams to ensure successful product delivery.

Responsibilities:

• Own and execute the product roadmap for Suzy’s real-time data and intelligence platform, spanning customer data, primary research, and third-party research data
• Translate company strategy and stakeholder needs into clear product requirements, user stories, and acceptance criteria
• Define product goals, success metrics, and KPIs; measure adoption, performance, and business impact to drive prioritization decisions
• Identify opportunities to create differentiated data products that expand Suzy’s market position and revenue potential
• Lead continuous discovery with internal and external users to identify pain points, unmet needs, and opportunities for innovation
• Analyze data usage patterns and customer workflows to inform roadmap decisions and product improvements
• Ensure platform capabilities translate into intuitive, high-value user experiences
• Own the curation, orchestration, and standardization of third-party data alongside customer and primary research data
• Partner with Engineering and Data Science to build scalable pipelines and models that fuse quantitative and qualitative data into a semantic knowledge network
• Evaluate, implement, and iterate on LLMs and other AI technologies to enable reliable, scalable AI-powered product capabilities
• Establish and operationalize data quality, governance, security, and compliance standards across the platform
• Partner with Commercial teams to define data monetization strategies, packaging, and delivery models
• Evaluate, select, integrate, and manage third-party data vendors, including performance monitoring and cost optimization
• Support go-to-market efforts for new data and intelligence products in collaboration with Sales and Marketing
• Monitor platform performance and reliability, ensuring >98% uptime and adherence to SLAs
• Triage errors, drive incident resolution, and maintain clear support documentation and self-service resources
• Collaborate cross-functionally to ensure smooth delivery from concept to launch and ongoing optimization

Requirements:

• Own and execute the product roadmap for Suzy's real-time data and intelligence platform, spanning customer data, primary research, and third-party research data
• Translate company strategy and stakeholder needs into clear product requirements, user stories, and acceptance criteria
• Define product goals, success metrics, and KPIs; measure adoption, performance, and business impact to drive prioritization decisions
• Identify opportunities to create differentiated data products that expand Suzy's market position and revenue potential
• Lead continuous discovery with internal and external users to identify pain points, unmet needs, and opportunities for innovation
• Analyze data usage patterns and customer workflows to inform roadmap decisions and product improvements
• Ensure platform capabilities translate into intuitive, high-value user experiences
• Own the curation, orchestration, and standardization of third-party data alongside customer and primary research data
• Partner with Engineering and Data Science to build scalable pipelines and models that fuse quantitative and qualitative data into a semantic knowledge network
• Evaluate, implement, and iterate on LLMs and other AI technologies to enable reliable, scalable AI-powered product capabilities
• Establish and operationalize data quality, governance, security, and compliance standards across the platform
• Partner with Commercial teams to define data monetization strategies, packaging, and delivery models
• Evaluate, select, integrate, and manage third-party data vendors, including performance monitoring and cost optimization
• Support go-to-market efforts for new data and intelligence products in collaboration with Sales and Marketing
• Monitor platform performance and reliability, ensuring >98% uptime and adherence to SLAs
• Triage errors, drive incident resolution, and maintain clear support documentation and self-service resources
• Collaborate cross-functionally to ensure smooth delivery from concept to launch and ongoing optimization
• Delivery of a hyperscale data and intelligence platform that provides Suzy customers with deep insights in (near) real-time
• Successful creation and launch of differentiated data products that clearly set Suzy apart from competitors
• Consistent platform reliability with >98% uptime
• Measurable increases in platform adoption, customer value, and revenue contribution
• Extensive experience leading product across the full PDLC, including discovery, validation, planning, development, launch, and iteration
• Deep expertise in data systems, analytics, data science, and generative AI
• Experience leading a cross-functional product pod of engineers, data analysts, and data scientists
• Proven track record building enterprise-scale, secure, high-performance data platforms using both quantitative and qualitative data
• Hands-on experience with data analysis, including writing SQL queries
• Hands-on experience with data science and machine learning, including models for: Classification, Prediction, Anomaly detection, Recommendations, Natural language processing
• Strong ability to communicate complex technical concepts to non-technical stakeholders, including executives, sales, and marketing teams
• Experience launching or monetizing data products
• Experience working in B2B SaaS or enterprise data platforms